Senior Client Relationship Manager

beBeeClientManager; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading digital marketing firm in São Paulo is seeking an experienced client manager to oversee relationships and ensure campaign success. You will monitor KPIs, derive insights for optimization, and collaborate with the sales team. Ideal candidates have experience in digital advertising, strong analytical skills, and proficiency in English. This role offers a competitive salary and a dynamic work environment.

Serviços

Competitive salary and bonus

Professional development opportunities

Supportive work environment

Qualificações

• 3 to 5 years of experience in client-facing roles in technology, media, or digital advertising.
• Solid understanding of CPM, CTR, CPC, and ROI.
• Strong analytical skills with data insights.

Responsabilidades

• Oversee client relationships post-sales to drive campaign success.
• Monitor and analyze KPIs for campaign effectiveness.
• Develop strategic action plans for client value maximization.

Conhecimentos

Client-facing experience

Understanding digital performance metrics

Proficiency in Microsoft Excel

Strong analytical skills

Excellent communication skills

Organizational skills

Experience with digital media platforms

Proficiency in English

Descrição da oferta de emprego

About the Role

This key position involves overseeing client relationships after the sales process, ensuring campaign success, and driving business growth through strategic insights, consulting, and collaboration.

• Act as a primary point of contact for clients following the completion of the sales process, serving as a strategic partner in managing advertising campaigns.
• Monitor, analyze, and report on key performance indicators (KPIs) to ensure campaign effectiveness, proactively identifying opportunities for optimization.
• Translate client needs into actionable insights for internal teams, contributing to the continuous improvement of our platform and service delivery.
• Lead training sessions and initiatives related to our platform, empowering clients through technical knowledge and self-sufficiency.
• Develop strategic action plans to maximize the value of our solutions and foster long-term relationships with key accounts.
• Collaborate closely with the Sales team to ensure strategic alignment and drive sustained account growth.

Required Skills and Qualifications

Key qualifications for this role include :

• 3 to 5 years of experience in client-facing roles, preferably within the technology, media, or digital advertising industries.
• Solid understanding of digital performance metrics, such as CPM, CTR, CPC, and ROI.
• Proficiency in productivity tools, including Microsoft Excel and PowerPoint.
• Strong analytical skills, with the ability to derive insights from data and translate them into practical actions.
• Excellent communication skills, active listening, and a consultative approach to client engagement.
• Demonstrated organizational skills, autonomy, and a proactive work style.
• Hands‑on experience with digital media platforms (e.g., Google Ads, Meta Ads, TikTok Ads, etc.).
• Intermediate to advanced proficiency in English.

Benefits

The successful candidate will enjoy a range of benefits, including :

• A competitive salary and bonus structure.
• Ongoing professional development and training opportunities.
• A dynamic and supportive work environment.