Sales Ops Specialist

At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.

Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.

If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.

The main goal of this position is to help the sales organization operate more efficiently. Your responsibilities will include collaborating to accelerate the sales process, close more deals and reduce friction that may occur in this process. Additionally, you will be responsible for increasing the team's productivity, simplifying and automating processes through these new tools and AI.

Primary Responsibilities & Expectations:

• Provide support to the commercial director
• Select and implement technology (software) and other tools.
• Acquisition of new data and maintenance of existing data
• Management and control of Customer Relationship Management (CRM)
• Sales reports (KPIs)
• Optimization, implementation and documentation of processes
• Implementation and control of the sales pipeline
• Employee Onboarding and Training Programs
• Integration of AI tools for lead generation

Secondary Responsibilities & Expectations:

• Customer and territory segmentation (Forecasting)
• Selection, administration and maintenance of sales tools.
• Documentation of processes and Playbooks
• Product and market training.
• Support in presentation for sales

Core Competencies and Skills:

• Bachelor’s degree in Business Administration, engineering or related field
• 3+ years of experience in sales operations, operations management, business development preferred
• Proficient in CRM software, sales analytics tools
• Python & SQL advanced knowledge
• Excellent interpersonal and communication skills
• Strong analytical and problem-solving skills
• Able to work independently and as a part of a team
• Able to multitask and prioritize projects
• Able to work under pressure and meet deadlines