Payroll Administrator

LRQA; São Paulo; Presencial; BRL 100.000 - 130.000; Tempo integral

Resumo da oferta

A global compliance and assurance company based in São Paulo is seeking a Regional Payroll Advisor for the Americas. The role involves managing payroll relationships, ensuring timely and compliant payroll services for multiple countries, including the US and Brazil. Ideal candidates will possess strong payroll experience, excel in data management, and have exceptional communication skills. Join a dedicated team focused on delivering high-quality services.

Qualificações

• Experience with US, Mexico, and Brazil payroll preferred.
• Strong problem-solving abilities, including understanding root cause analysis.
• Ability to work to deadlines while maintaining accuracy.

Responsabilidades

• Manage payrolls to high quality, accuracy, and on-time delivery.
• Act as the main contact for TMF for all countries.
• Ensure compliance for employer benefit reporting.

Conhecimentos

Payroll qualifications

Strong technical payroll experience / knowledge

Proficient in Excel, VLOOKUP and pivot tables

Excellent interpersonal, listening and oral communication skills

Ferramentas

HCM Success Factors

Descrição da oferta de emprego

Company : LRQA

Role purpose

The Regional Payroll Advisor for the Americas has responsibility for managing the relationship with the Global Payroll service provider for a number of other country payrolls in their Area, including the US, Mexico and some smaller south American payroll populations. They work closely with the in‑country Payroll Provider teams to provide employees with a first class legally compliant payroll service. In addition, they develop strong working relationships with HR, the business streams and auditors and ensure that all tight payroll deadlines are met.

Key Responsibilities

• Work with the local TMF in‑country teams (or agents) to ensure payrolls are managed to high quality, accuracy and on time
• To be the main contact point for TMF for all countries under their responsibility
• Oversee non‑HR related Pay / Deductions inputs such as expenses and other taxable benefits which require reporting through payroll.
• Manage the data flow to TMF within the TMF timeframes
• To perform payroll checks and controls, examine each payroll run for accuracy before final payroll sign‑off
• To act as the employee contact point for any post payroll run related queries and provide employees with a good service (this process will subsequently be incorporated into a service desk tool)
• To manage any employee escalations by discussing with the Head of Global Payroll, HR or TMF as necessary
• Ensure countries under their responsibility are compliant for employer benefit reporting including year‑end reporting (if not managed by TMF). For example, employee pay / benefit statements
• Support Internal / External audit queries if specific to countries in their Area
• Work on Continuous Improvement initiatives supported by TMF, HR and Global Head of Payroll to ensure the most efficient payroll process
• Key stakeholders HR Operations, External Provider, Finance Shared Service center

Technical / Professional Qualifications / Requirements

• Payroll qualifications
• Strong technical payroll experience / knowledge required
• Working knowledge of US, Mexico and / or Brazil payroll, other country payroll knowledge will be an advantage
• Proficient in Excel, VLOOKUP and pivot tables
• Experience using HCM Success Factors system an advantage.
• Excellent interpersonal, listening and oral communication skills.

Strong managerial competencies

• The ability to work to deadlines whilst maintaining accuracy and attention to detail.
• Handling multiple priorities effectively
• Ability to work using own initiative.
• Strong problem‑solving abilities, including understanding root cause analysis.
• Proven track record of successfully managing operations with focus on quality, driving change, and delivering effective service to customers
• Experienced in identifying and mitigating operational risk through effective controls

Outstanding work ethic with a high degree of confidentiality

• Has sound judgment, recognizes when action is required and proactively takes it while communicating to and managing stakeholders