Operations & Logistics Manager

Uber; São Paulo; Presencial; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading technology company in São Paulo is seeking an Operations Manager to oversee partner management at airports. The role requires 4+ years of relevant experience, strong analytical and communication skills, and proficiency in SQL. You will optimize airport operations and foster partnerships, ensuring efficiency and growth. This position offers a collaborative environment with a focus on in-office work, aiming to create a significant impact in transportation solutions.

Qualificações

• 4+ years of experience in Consulting, Operations, Product, or similar.
• Proficient in English.
• Strong analytical thinking with a data-driven mentality.
• Excellent communication skills for partner discussions.
• Ability to plan and organize multiple projects effectively.

Responsabilidades

• Identify risks and opportunities to recommend operational improvements.
• Optimize and scale processes by reviewing performance metrics.
• Monitor financial metrics to inform strategy and action plans.
• Manage airport partnership discussions and analyses.
• Build relationships with cross-functional teams for initiative implementation.

Conhecimentos

Problem Solving

Process Optimization

Business Sense

Partner Management

Stakeholder Management

Communication

Planning & Organization

Ferramentas

SQL

Excel/Sheets

Descrição da oferta de emprego

About the Role

The team is responsible for all operations related to Airports, Events and Venues from the rider and driver experience to pricing and partner management of our ongoing partnerships.

This Operations Manager will handle the partner management for all our airports, as well as analyzing and defining strategies to optimize the airports marketplace in an extremely data-driven approach. They will be responsible for a variety of technical topics and stakeholder and partner management.

What the Candidate Will Do

• Problem Solving: Identify the root cause of risks and opportunities, propose multiple practical solutions, and weigh tradeoffs to recommend the best approach to bring efficiencies and growth to our airports
• Process Optimization: Implement, optimize, and scale core analyses and processes across the country, regularly reviewing performance for all airports
• Business Sense: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply an understanding of the levers that move our business
• Partner Management: Manage all requests and discussions with our ongoing partnerships at airports. This includes running analyses on each airport, attending to any questions partners may have, as well as growing the partnership if possible
• Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives

Basic Qualifications

• 4+ years of experience in Consulting, Operations, Product, Product Operations
• English proficiency
• SQL required
• Data-driven decision mentality through strong analytical thinking
• Communication: Able to discuss with and manage commercial partners in a clear and collaborative way, while maintaining confidentiality of key business metrics
• Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners, as well as organizing and delivering multiple ad-hoc demands on time

Preferred Qualifications

• Advanced Excel/Sheets is a plus
• Teamwork: Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [e-mail].