Key Account Manager

DiDi Global; São Paulo, Região Imediata de São Paulo; Híbrido; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Key Account Manager, where you'll drive growth for national and international food brands. This role involves strategic account management, building strong relationships, and collaborating with marketing teams to create impactful campaigns. You will leverage your negotiation and analytical skills to enhance business performance while leading a team of specialists. If you're passionate about making a difference in the mobility and delivery services industry, this is the perfect opportunity for you.

Qualificações

• Strong negotiation skills for win-win collaborations.
• Strategic and analytical skills based on data-driven decisions.

Responsabilidades

• Manage a portfolio of key accounts to increase sales and profitability.
• Build long-lasting relationships with partners and clients.
• Lead and coach a team of junior Key Account specialists.

Conhecimentos

Negotiation Skills

Analytical Skills

Account Management

Business Fluency in English

Cultural Adaptability

Descrição da oferta de emprego

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

#LI-Hybrid

Team Overview

We are looking for a Key Account Manager to focus on national and international food industry brands. The Key Account Manager will work closely with the business strategy team to reach the growth potential and increase the coverage of key accounts. In long term plan, a KA manager needs to interact with the clients to support their business growth based on our sales activities and promotion strategic tools.

Role Responsibilities

1. Manage a restaurant portfolio (Key Accounts) with the aim of increasing sales volume, revenue & profitability by strategizing with support of data analysis.

2. Retain and manage key account business partners by supporting their revenue growth.

3. Stay in touch with partners to build long-lasting strong relationships.

4. Reach the full potential of the footprint of the brands in your portfolio.

5. Plan, review, adapt and execute the annual/quarter/monthly plan in line with strategy team in order to match the brand an platform promotion and sales activities

6. Provide insights constructive solutions on improving KA’s growth.

7. Lead and coach a team of junior KA specialists.

8. Negotiate and create promos and campaigns with the top restaurant chains, collaborating with the marketing team and other areas in the development and execution.

9. Implement and track metrics for recording the success and quality of the restaurants.

Role Qualifications

• English language, business fluency
• Strong negotiation skills to have win-win collaboration with stakeholders.
• Possess a strong commercial background with the focus on account management. Solid KA resource and connections in the industry is a plus.
• Has strong strategic & analytical skills with experience influencing and making decisions based on data
• Social versatility. Adapts to different cultures and organizational levels.

EEO Statement

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups—99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms