Client Success Partner- Surgical Growth

Remote Jobs; Brasil; Teletrabalho; BRL 537.000 - 753.000; Tempo integral

Resumo da oferta

A prominent staffing agency is seeking experienced candidates to manage partnerships with healthcare provider organizations. The role involves fostering stakeholder buy-in, advocating for product improvements, and navigating complex client conversations. Candidates should have over 4 years in healthcare consulting with proven relationship management skills. This position offers a competitive salary and the chance to impact patient care through innovative AI solutions, with travel required up to 50%.

Serviços

Salary up to $140,000 USD

Open Paid Time Off

Paid parental leave

Professional development opportunities

Wellness stipends

Employee referral bonus

Stock option awards

Qualificações

• 4+ years of professional experience in healthcare consulting or client-facing roles at a workflow-oriented SaaS company.
• Proven ability to maintain professional relationships across all levels of a hospital organization.
• Experience in client or account management with complex healthcare organizations.
• Strong problem-solving skills and the ability to translate AI solutions into operational impact.
• Familiarity with EHR systems and willingness to travel up to 50% nationwide.

Responsabilidades

• Manage and grow successful partnerships with leading healthcare provider organizations.
• Leverage perioperative expertise to foster buy-in from key stakeholders and ensure tool adoption.
• Advocate for product improvements and collaborate with internal teams to implement new functionalities.
• Lead complex engagements with cross-functional teams both at client sites and within the organization.
• Navigate challenging conversations with client executives to drive system-wide change.

Descrição da oferta de emprego

Why consider this job opportunity:

• Salary up to $140,000 USD
• Open Paid Time Off and paid parental leave
• Opportunities for professional development and wellness stipends
• Generous employee referral bonus and stock option awards
• Chance to impact patient care through innovative AI solutions
• Work with a mission‑driven team dedicated to transforming healthcare

What to Expect (Job Responsibilities):

• Manage and grow successful partnerships with leading healthcare provider organizations
• Leverage perioperative expertise to foster buy‑in from key stakeholders and ensure tool adoption
• Advocate for product improvements and collaborate with internal teams to implement new functionalities
• Lead complex engagements with cross‑functional teams both at client sites and within the organization
• Navigate challenging conversations with client executives to drive system‑wide change

What is Required (Qualifications):

• 4+ years of professional experience in healthcare consulting or client‑facing roles at a workflow‑oriented SaaS company
• Proven ability to maintain professional relationships across all levels of a hospital organization
• Experience in client or account management with complex healthcare organizations
• Strong problem‑solving skills and the ability to translate AI solutions into operational impact
• Familiarity with EHR systems and willingness to travel up to 50% nationwide

How to Stand Out (Preferred Qualifications):

• Deep understanding of the surgical domain and hospital operations
• Knowledge of acute care patient flow processes and solutions
• Experience in change management

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