Brazil - IT Support Specialist

Tier1usa; Brasil; Teletrabalho; BRL 40.000 - 60.000; Tempo integral

Resumo da oferta

A growing technology company in Brazil is seeking an IT Support Specialist to provide technical support across multiple operating systems, including Windows 10/11 and MacOS. This role requires a proactive individual who enjoys solving problems and ensures smooth operations for team members. The company offers remote work flexibility and opportunities for professional development.

Serviços

Remote Work

Training & Development

Qualificações

• Experience with Windows 10/11 and MacOS required.
• Familiarity with active directory and networking basics essential.
• Ability to solve problems independently.

Responsabilidades

• Provide technical support for different operating systems.
• Maintain Microsoft applications and network configurations.
• Assist with VoIP and command-line diagnostics.

Conhecimentos

Technical support for Windows 10/11

Technical support for MacOS

Basic networking tasks

VoIP systems

Command-line tools knowledge

Excellent English communication skills

Descrição da oferta de emprego

At Teem, we believe technology should empower people—not frustrate them. We’re looking for a curious, resourceful, and proactive IT Support Specialist to join our team. This role is perfect for someone who enjoys solving technical puzzles, thrives in a fast‑paced environment, and is passionate about helping others succeed through reliable and efficient IT systems.

As part of Teem’s growing technology team, you’ll support a diverse set of users and systems across multiple platforms. You’ll play a key role in maintaining our infrastructure, resolving issues, and ensuring our team members have the tools they need to do their best work.

What You’ll Do

• Provide technical support for Windows 10/11, MacOS, and Linux systems.
• Support and maintain the Microsoft ecosystem, including Active Directory and Entra.
• Manage basic networking tasks (DNS, DHCP, IP configuration, firewalls, VPNs).
• Assist with VoIP systems and related hardware/software.
• Use command-line tools (PowerShell, Bash, CMD) for diagnostics and automation.
• Communicate clearly and professionally with team members and stakeholders.

Technical Requirements

• Experience with Windows 10/11 (required), MacOS (required), and Linux (preferred).
• Familiarity with the Microsoft ecosystem (required).
• Understanding of networking basics: DNS, DHCP, IP addressing, firewalls, VPNs, and hardware.
• Experience with VoIP systems.
• Working knowledge of Active Directory and Entra.
• Experience using command-line interfaces (PowerShell, Bash, CMD).
• Excellent written and verbal English communication skills.

Soft Skills & Qualifications

• Initiative to solve problems independently.
• Willingness to research and read documentation.
• Ability to identify problems and find solutions, even without prior knowledge.

Perks of Working With Teem

• Remote Work – Skip the commute and work from wherever you're most comfortable.
• Training & Development – Ongoing support to grow your skills.