Verzekerings Schadebeheerder — Klantgericht & Proactief

Jobat; Herentals; Sur place; EUR 36 000 - 49 000; Plein temps

Résumé du poste

Jobat is assisting a recognized independent insurance broker based in Herentals to recruit a dedicated claims handler. You will manage claims from start to finish for private and business clients, providing clear communication, timely updates, and a reassuring, proactive service.

The role emphasizes accuracy, proactive advice, and effective coordination with insurers and experts to achieve fair settlements. A collaborative, client-focused environment awaits in a close-knit team.

Qualifications

• Experience in handling insurance claims from A to Z.
• Ability to communicate clearly with customers during claims process.
• Proactive mindset to discuss policy adjustments or preventive advice.

Responsabilités

• Signalering en preventie: identify recurring claims issues and suggest policy tweaks or preventive guidance.
• Client guidance during claims: act as the point of contact, communicate status, reassure, and ensure quality and speed of handling.
• Claims handling from start to finish: process claims for private and professional clients across various coverages.
• Negotiation and settlement: ensure fair settlements, consult with experts and insurers as needed for best outcomes.
• Quality assurance: contribute to process optimization in claims management and support colleagues on complex files.

Connaissances

Klantbegeleiding

Schadebeheer

Dossierkennis

Onderhandeling

Description du poste

Jobat is assisting a recognized independent insurance broker based in Herentals to recruit a dedicated claims handler. You will manage claims from start to finish for private and business clients, providing clear communication, timely updates, and a reassuring, proactive service.

The role emphasizes accuracy, proactive advice, and effective coordination with insurers and experts to achieve fair settlements. A collaborative, client-focused environment awaits in a close-knit team.