Transition Planning and Support Manager (IT Programmes) for NATO with security clearance

WLG; Eigenbrakel; Sur place; EUR 111 000 - 148 000; Plein temps

Résumé du poste

WLG seeks a Service Transition Lead to shape strategy, plans and policies for IT transition across a portfolio of programmes. The role is based on-site in Belgium, with responsibilities that ensure transitions are delivered on time and with full supportability.

You will guide project teams on transition planning, review proposals, and help embed transition activities, while supporting senior management and acting as a deputy when required.

Qualifications

• Bachelor's degree plus two years of relevant experience, or six years of progressive experience.
• At least two years in Service Management in a medium-to-large organisation.
• Extensive experience of Service Transition Management across multiple industries.
• Track record advising on service management and improvement techniques.
• Ability to manage time and maintain quality under pressure.

Responsabilités

• Help create the Service Transition strategy, plans and policies aligned to business objectives and industry practice.
• Provide transition planning and support guidance to programmes and projects.
• Ensure transition activities are planned and executed on time.
• Review and update project proposals so transition planning and support is embedded.
• Support the Senior Transition and Assurance Manager in developing strategies and templates for implementation.
• Deputise for senior management when required.

Connaissances

Service Management

Transition Planning

Time Management

Stakeholder Communication

Problem Solving

Formation

Bachelor's degree in a related discipline

Description du poste

Plenty of organisations can build a service. Far fewer can land one safely. This role sits at exactly that point: a multinational defence organisation is putting new IT capability into live operation, and it needs someone who makes sure each one arrives on time, fully supportable and without nasty surprises.

You would help shape the organisation's Service Transition strategy, plans and policies, and then make them real across a portfolio of programmes and projects. That means guiding project teams on transition planning and support, reviewing proposals to make sure transition activity is actually in them rather than assumed, and holding the timeline when delivery pressure starts pushing against readiness.

What You Would Be Doing

• Help create the Service Transition strategy, plans and policies, aligned to business objectives and to current industry practice.
• Give transition planning and support guidance to programmes and projects.
• Make sure transition activities are planned and executed on time.
• Review and update project proposals so transition planning and support is properly included.
• Support the Senior Transition and Assurance Manager in developing strategies and templates for implementing and evaluating IT transition planning and support.
• Deputise for senior management when required.

What we are looking for

• A bachelor's degree from a recognised university in a related discipline plus two years of relevant experience — or, in place of the degree, at least six years of extensive and progressive experience in this kind of work.
• At least two years in Service Management in a medium-to-large organisation.
• Extensive experience of Service Transition Management, ideally across more than one industry.
• A track record of advising on service management and service improvement techniques across different functions and processes.
• The ability to manage your time and keep quality high when the pressure is on.

The work is full time on site at Braine-l'Alleud, Belgium, from late September to the end of December 2026.