Service Engineer Finance & Controlling

La Lorraine Bakery Group NV; Ninove; Sur place; EUR 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Hospitalization insurance

Company car

One day remote work per week

10 extra vacation days

Résumé du poste

La Lorraine Bakery Group NV is seeking a Service Engineer Business Applications – Finance & Controlling to drive the global SAP Finance template, standardize processes, and support Finance stakeholders across the organization. You will blend SAP FI/CO expertise with service delivery and continuous improvement.

You will manage the Finance application's backlog, resolve incidents and implement long-term improvements, while training users and collaborating with IT and business teams in a

Qualifications

• Master's degree or equivalent experience with at least five years in SAP Finance.
• Hands-on expertise in SAP FI/CO and understanding of end-to-end Finance processes and integration.
• Experience in service management, template management, and international rollout projects.
• Strong stakeholder management with the ability to engage operational teams and senior leadership.
• Fluent in Dutch & English; international work experience is a strong asset.

Responsabilités

• Own the global SAP Finance template ensuring standardization and governance across LLBG entities.
• Partner with Finance stakeholders to translate requirements into scalable SAP solutions.
• Manage Finance application support backlog, incidents, requests and changes while meeting SLAs.
• Perform root cause analysis and implement long-term improvements for stability and user satisfaction.
• Drive continuous improvement to optimize Finance processes and applications.
• Collaborate with Finance, IT, external partners, and business stakeholders on enhancements and projects.
• Maintain system documentation and contribute to knowledge sharing across Finance.
• Train and coach Business Process Specialists and key users; support on-call service after onboarding.
• After six months onboarding, participate in on-call duty service (24x7) up to one week per month.

Connaissances

SAP FI/CO

Stakeholder management

Service management

International rollout

Formation

Master's degree

Description du poste

At LLBG, Finance plays a key role in supporting sustainable growth and operational excellence across our international organization. As a Service Engineer Business Applications – Finance & Controlling, you help ensure that our finance processes and systems continuously deliver value to the business.

In this role, you combine SAP Finance expertise with stakeholder management, service delivery, and continuous improvement. You act as a trusted partner to Finance teams across the group, helping to shape and optimize our SAP Finance landscape while ensuring stability, standardization, and business alignment.

The function

• You take ownership of the global SAP Finance template, ensuring standardization, governance, and alignment across all LLBG entities.
• You act as a trusted partner for Finance stakeholders, translating business requirements into scalable and sustainable SAP solutions.
• You manage the Finance application support backlog, handling incidents, service requests, and change requests while ensuring agreed service levels are achieved.
• You perform root cause analysis, resolve complex issues, and implement long-term improvements that enhance system stability and user satisfaction.
• You drive continuous improvement initiatives by identifying process inefficiencies and opportunities to optimize Finance processes and applications.
• You collaborate with Finance, IT teams, external partners, and business stakeholders to deliver successful enhancements and projects across the organization.
• You maintain system and process documentation and actively contribute to knowledge sharing across the Finance community.
• You train and coach Business Process Specialists and key users while supporting the on-call service after your onboarding period.
• After a six-month onboarding period, you will be included in the on-call duty service (24x7). This will be for a maximum of one week per month.

As a Service Engineer Business Applications you will report to the Business Applications Team Service Lead and you will be part of the international IT team.

Your profile

• You hold a Master's degree or have equivalent experience and bring at least five years of experience within the SAP Finance domain.
• You have strong hands-on expertise in SAP FI/CO and a solid understanding of end-to-end Finance processes and their integration with other business domains.
• You have experience in service management, template management, and international rollout projects within complex organizations.
• You are a strong stakeholder manager who can confidently engage with both operational teams and senior leadership.
• You combine an analytical mindset with a pragmatic, solution-oriented approach and communicate fluently in Dutch & English. Experience working in an international environment is a strong asset.

Our offer

• You will join an international family-owned company with a strong long-term vision, where more than 5,700 passionate colleagues work together, driven by five core values.
• You will become part of a growing Data & Analytics organization that is building a modern data platform, with plenty of opportunities for training, certification, and collaboration with strong business domains.
• We invest in a positive and engaging work environment through a variety of sports activities and team events.
• Every day, you can literally experience our passion through our fresh and innovative, high-quality products.
• You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
• You will help build a better world, with sustainability being a key priority throughout our company.
• You will have every opportunity to grow and develop in a highly dynamic environment. Our LLBG Academy supports you in becoming the best version of yourself.
• We offer an attractive compensation package, including one day of remote work per week, meal vouchers, hospitalization insurance, group insurance, a company car, and 10 additional vacation days on top of the statutory leave entitlement.
• You will have the autonomy to take initiative, roll up your sleeves, and make a real difference.

La Lorraine Bakery Group (LLBG) is an international family-owned company headquartered in Belgium with more than 85 years of experience in the milling and bakery sector. More than 5,700 passionate employees produce and sell high-quality bakery products to consumers, retailers and foodservice professionals in over 40 countries every day. They do so with respect for people, product and planet, because at LLBG we want our company and our people to grow in a sustainable way.

"We get to think really bold and are challenged to make a difference."

Katrien Business Applications Manager at LLBG