Quality Engineer - Logistics

Cytiva; Antwerpen; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Cytiva is seeking a Quality Engineer to join the Logistics Quality and Supplier Quality team in Belgium. You will manage customer logistics complaints, support audits, and lead CAPA/RCAs across logistics operations and supplier quality.

The role emphasizes improvement, cross‑functional collaboration, and ensuring compliance with Cytiva and regulatory requirements. Ideal candidates have 2+ years in quality roles, logistics exposure in biotech/pharma, and a Bachelor’s degree in a related field,

Qualifications

• Minimum 2 years of quality-related work experience, including supplier quality management.
• Experience with quality audits in logistics or life sciences is preferred.
• Fluent in English and capable of cross-functional collaboration.

Responsabilités

• Review and manage customer logistics complaints to closure and support QA Logistics Manager.
• Support internal and customer quality audits.
• Lead logistics and warehouse CAPA/RCAs with Warehouse Ops & Supplier Quality.
• Own the logistics complaint case management process, including SOP governance.

Connaissances

Quality management

CAPA RCA

Supplier quality

Logistics quality

Formation

Bachelor’s degree in logistics/supply chain/technical field

Outils

QMS development

Description du poste

We are looking for a Quality Engineer to work within our Logistics Quality and Supplier Quality team at Cytiva.

What You’ll Do

• Review and manage Customer Logistics Complaints to closure, and support the QA Logistics Manager with daily management, monitoring and trending.
• Support or assist internal and customer quality audits.
• Lead Logistics & Warehouse Complaint solutions/reductions by developing and executing Quality Events, Corrective and Preventive Action (CAPAs) alongside Warehouse Operations & Supplier Quality.
• Serve as the primary owner of the logistics complaint case management process, including SOP governance, stakeholder adherence, and ongoing optimization to enhance efficiency and customer satisfaction.
• Support internal deviation process linked to Logistics activities.
• Improve freight and logistics quality performance by supporting the QA Logistics Manager with quality plan implementation.

Who You Are

• A proactive, self-driven, results‑seeking person who enjoys driving improvement, collaborating with teams and delivering impact.
• A quality professional with a minimum of 2 years of quality related work experience, including direct experience in quality and supplier quality management, preferably in life sciences.
• Experience working with logistics providers (3PL, warehouse, transportation, brokers) in the biotechnology and/or pharmaceutical industry, preferably both.
• Earned a Bachelor’s degree in logistics, supply chain, or a technical field with experience in manufacturing, engineering or quality assurance.
• Fluent in English.

Preferred Experience

• Knowledge of quality management workstreams including change management, CAPA/RCA, QMS development and training program development.
• Ability to develop, communicate and implement a strategy to ensure compliance to Cytiva, regulatory and industry requirements.
• Effective problem‑solving and root‑cause analytical skills to lead and influence others to drive change cross‑functionally and globally.