Network Operations Analyst

Spektrum; Brussel; Sur place; EUR 70 000 - 95 000; Plein temps

Résumé du poste

Spektrum in Brussels seeks a Network Operations Analyst to support enterprise network infrastructure for the NATO NCIA environment. You will monitor, troubleshoot and maintain routing, switching and security controls on-site. Role requires CCNP certification, strong ITIL awareness, and experience in international government context.

Start date after offer with full-time on-site work in Brussels. The position offers a challenging, mission-critical setting with exposure to Cisco ISE, IPAM and data

Qualifications

• Bachelor's degree with 4+ years of relevant experience.
• CCNP certification mandatory and ITIL knowledge desirable.
• Experience in international military/civilian environments preferred.

Responsabilités

• Provide first- and second-line network support and incident resolution.
• Monitor and troubleshoot enterprise network infrastructure and security controls.
• Configure and maintain routing, switching and related technologies; document changes.

Connaissances

Cisco CCNP

Network troubleshooting

Security awareness

International env

Formation

Bachelor's degree

Outils

Cisco ISE

Cisco ACI/DC

DNS/IPAM

Zabbix

VMware

Infoblox

Description du poste

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C005093
Role Background
NCIA requires a Network Operations Analyst to provide operational support for enterprise
network infrastructure in Brussels. The role covers network monitoring, troubleshooting,
maintenance, deployment, security controls and infrastructure projects.
Role Duties and Responsibilities Provide first- and second-line network support and resolve incidents/service requests. Monitor, troubleshoot and optimize network infrastructure. Install, configure, replace and maintain routing, switching, authentication and related
network technologies. Support Cisco ISE administration. Perform configuration management, backups and system health checks. Support equipment staging, testing, deployment, migration and acceptance. Support security assessments and implementation of security controls. Maintain SOPs, technical documentation and configuration records. Recommend network performance, resilience and operational improvements. Coordinate with internal teams, NCIA Service Lines and external providers. Participate in planning, status meetings and technical reviews. Provide planned out-of-hours support when required.
Essential Skills Cisco CCNP certification – mandatory Cisco Campus networking, including SD-Access Cisco Data Centre networking, including ACI DNS, DHCP and IP Address Management (IPAM) Cisco ISE Network monitoring tools such as Cisco Prime, Cisco CCC, Zabbix and Cisco
NDFC Wireless network systems Multi-tenancy network environments Multicast networking Firewall systems Network Load Balancing
Desirable: VMware virtual networking Infoblox Splunk PKI certificates and systems ITIL Service Operations certification Experience in an international military/civilian environment Experience Bachelor's degree with 4 years of post-related experience At least 4 years' support experience with Campus (SD-Access) and Data Centre
(ACI) network systems At least 2 years' experience with DNS, DHCP and IPAM At least 2 years' experience with Cisco ISE At least 2 years' experience with network monitoring systems At least 2 years' experience supporting and implementing wireless networks
educations and Certifications Bachelor's degree – required Cisco Certified Network Professional (CCNP) – required ITIL Service Operations certification – desirable
Working Location
Brussels, Belgium
Working Policy
Full-time on-site. Physical presence is required for most daily activities. Start: 30 October 2026 End: 31 December 2026 Total: 418 hours Travel: No travel Security Clearance: NATO Secret – required Planned out-of-hours support may occasionally be required.
Security Clearance Valid National or NATO Secret personal security clearance