Japanese Customer Service Representative | Relocate to Greece

Next Job Abroad; Brussel; Sur place; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Free online Greek courses

Comprehensive healthcare benefits

Performance-based bonuses

14 salaries per year

Résumé du poste

Next Job Abroad is seeking a Japanese Customer Service Representative to join their team in Athens. This role offers an exciting relocation opportunity for individuals fluent in Japanese and proficient in English, involving technical support and customer engagement. The successful candidate will enjoy a comprehensive relocation package, full paid training, and excellent benefits including health coverage and performance-based bonuses. Join us and embark on a journey that is both professional and personal!

Qualifications

• Must hold a valid EU Passport or EU National ID card.
• Native or C1 level fluency in Japanese required.
• Comfortable navigating digital tools and multitasking.

Responsabilités

• Assist customers with technical troubleshooting and inquiries.
• Use empathy to understand customer needs and provide solutions.
• Participate in training programs to enhance communication skills.

Connaissances

Fluency in Japanese

B2 level of English

Tech Savvy

Empathy

Patience

Description du poste

Japanese Customer Service Representative - The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world's leading outsourcing partners at their state‑of‑the‑art hub in Athens, Greece. This isn't just a job; it's an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island‑hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Your Role

• Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information.
• Listen & Engage: Use your empathy and active listening skills to understand customer needs and provide tailored solutions.
• Learn & Grow: Participate in industry‑leading training programs designed to sharpen your communication and technical skills.

Requirements

• Work Authorization: Must hold a valid EU Passport or EU National ID card (EU Citizenship is required due to local labor regulations).
• Language Mastery: Fluency in Japanese (Native or C1 level).
• English Skills: A B2 level of English is required for internal training and communication.
• Tech Savvy: Comfortable navigating digital tools and multitasking across different software platforms.
• Soft Skills: Strong empathy, patience, and a genuine desire to help people.

Benefits

• Language Learning: Master the local tongue with free online Greek courses provided to all employees.
• Health & Lifestyle: Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services.
• Professional Growth: Hit the ground running with full paid training delivered by our team of certified instructors.
• Relocation: Travel with ease thanks to a paid flight, airport transfer, and initial hotel accommodation.
• Extra Earnings: Enjoy performance‑based bonuses and a total of 14 salaries per year (including holiday bonuses).