Customer Success & Quality Analyst

Mercor; Brussel Hoofdstad; À distance; EUR 32 000 - 46 000; Plein temps

Résumé du poste

Mercor is hiring for a Customer Support / Success role focused on reviewing, assessing, and providing structured feedback on domain-specific documents. You will ensure quality, accuracy, and relevance of evaluations, leveraging strong analytical and written communication skills.

The ideal candidate has a Bachelor’s degree, at least 2 years in a relevant domain, and proficiency in Excel, PowerPoint, and Word, with meticulous attention to detail and the ability to follow structured guidelines.

Qualifications

• Bachelor’s degree (minimum)
• 2+ years of professional experience in a relevant domain
• Strong analytical and written communication skills
• Strong proficiency in Excel, PowerPoint, and Word
• Attention to detail and ability to follow structured guidelines

Responsabilités

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance of evaluations.

Connaissances

Excel

PowerPoint

Word

Document analysis

Attention to detail

Formation

Bachelor’s degree

Description du poste

Mercor is hiring for a Customer Support / Success role focused on reviewing, assessing, and providing structured feedback on domain-specific documents. You will ensure quality, accuracy, and relevance of evaluations, leveraging strong analytical and written communication skills.

The ideal candidate has a Bachelor’s degree, at least 2 years in a relevant domain, and proficiency in Excel, PowerPoint, and Word, with meticulous attention to detail and the ability to follow structured guidelines.