Breakfast Waiter (W/M)

The Vendom Company; Brussel Hoofdstad; Sur place; EUR 22 000 - 29 000; Plein temps

Avantages offerts par ce poste

20 paid holidays annually

Complimentary meals on duty

80% transportation costs covered

Luxury hotel rates

Pension plan

Hospitality insurance

Staff hotel rates

Pension plan

Career development opportunities

Résumé du poste

The Vendom Company is seeking a Breakfast Waiter/Waitress at Corinthia Hotel Brussels. In this role, you will provide outstanding service to our guests during breakfast hours, including taking orders and serving food and beverages.

The ideal candidate will have experience in a luxury hotel or restaurant and will be fluent in English, French, and Dutch. This position also offers a competitive salary and excellent benefits including paid holidays and complimentary meals on duty.

Qualifications

• Previous experience as a waiter/waitress or in a similar customer service role, preferably in a luxury hotel or upscale restaurant.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Exceptional attention to detail and commitment to providing high-quality service.

Responsabilités

• Greet guests warmly and courteously as they arrive in the breakfast area.
• Take accurate food and beverage orders and relay them to the kitchen promptly.
• Serve food and beverages efficiently and in accordance with hotel standards.
• Monitor and attend to the needs of guests ensuring they have a pleasant dining experience.
• Maintain cleanliness and organization of breakfast area.
• Replenish pastries and buffet items as needed.
• Handle guest inquiries and escalate issues when necessary.
• Process guest payments and handle cash transactions.

Connaissances

Fluent in English

Fluent in French

Fluent in Dutch

Strong interpersonal skills

Attention to detail

Attention to detail

Service standards knowledge

Description du poste

Head office : Rue Royale 103, 1000 Bruxelles
Brussels

As a Breakfast Waiter / Waitress at Corinthia Hotel Brussels, you will be responsible for providing outstanding service to guests during breakfast hours. Your role will involve welcoming guests, taking orders, serving food and beverages, and ensuring a delightful and efficient breakfast experience.

Key responsibilities

• Greet guests warmly and courteously as they arrive in the breakfast area.
• Present menus, answer questions about menu items, and make recommendations when requested.
• Take accurate food and beverage orders and relay them to the kitchen promptly.
• Serve food and beverages efficiently and in accordance with hotel standards.
• Monitor and attend to the needs of guests, ensuring they have a pleasant dining experience.
• Maintain cleanliness and organization of the breakfast area, including tables, chairs, and buffet stations.
• Replenish pastries buffet items as needed, ensuring freshness and presentation standards are met.
• Handle guest inquiries and complaints professionally and promptly, escalating issues to the supervisor when necessary.
• Process guest payments and handle cash transactions accurately.
• Collaborate with kitchen staff and other waitstaff to ensure smooth service operations.
• Follow all health and safety regulations and adhere to hotel policies and procedures.
• Assist in setting up and breaking down the breakfast area before and after service hours.
• Confidentiality - While working for the Company there will be access to a wide variety of confidential information concerning the Company, guests and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the Company, guests and employees, unless otherwise stated. Please refer to the Employee Handbook for full policy details.

Health & Safety

• To be aware of and comply with safe working practices as stipulated by the Health and Safety Act and as applicable to your place of work. This will include the incumbent’s awareness of any specific hazards at the workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• To report any defects in the building, plant or equipment according to hotel procedure.
• To ensure that any accidents to staff, guests or visitors are reported immediately in accordance with correct procedures.
• To attend statutory Fire, Health & Safety training and to be fully conversant with and abide by all rules concerning:
• Fire, Health and Safety
• Regulations, such as COHSS in the European Union, related to the control of substances hazardous to health.

Other information

• As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
• The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

Profile

Experience

• Previous experience as a waiter/waitress or in a similar customer service role, preferably in a luxury hotel or upscale restaurant.

Skills & Knowledge

• Fluent in written and spoken in English & French & Dutch
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Exceptional attention to detail and commitment to providing high-quality service
• Knowledge of food and beverage service standards

Requirements

• Flexibility to work early mornings, weekends, and holidays as required.

Our Package

• Enjoy an industry-leading salary that rewards your expertise and dedication.
• Revel in 20 well-deserved paid holidays annually, excluding bank and public holidays, giving you ample time to recharge and explore.
• Savor the convenience of complimentary meals on duty, ensuring you stay energized and focused throughout your shifts.
• Experience the luxury of complimentary dry cleaning for your uniform, always presenting your best self to our guests.
• Receive 250 eco vouchers, empowering you to make eco-conscious choices and contribute to a sustainable future.
• Rest assured with our tailored hospitality insurance, focused on your peace of mind.
• Ease your commute with 80% of your transportation costs covered, making your journey to work hassle-free.
• Indulge in exclusive rates with Corinthia hotels, extending the luxury experience beyond your workplace.
• Secure your future with our pension plan.
• Embark on a journey of professional growth and development with abundant opportunities for career advancement within our esteemed organization.

Company description

Located in the heart of Brussels’ royal district, Corinthia Brussels is a jewel of Belle Époque architecture. First opened in 1910 as the Grand Hôtel Astoria to welcome guests of the World’s Fair, it reopened its doors on December 9, 2024, after a meticulous four-year restoration led by Belgian architect Francis Metzger. The hotel offers 126 rooms, including 31 suites and 5 signature suites, combining classic elegance with contemporary comfort. Highlights include the Palm Court with its restored glass roof, two fine-dining restaurants led by Michelin-starred chefs, a 1,200 m² Sisley spa, and the Coutume concept store showcasing Belgian design.

Following a meticulous restoration, Corinthia Brussels will marry the classical elegance of its storied past with sophisticated modern facilities including 126 rooms and suites, a gastronomic restaurant and brasserie, and 1000 square metres of wellness. Catering to discerning locals and luxury travellers, Corinthia Brussels will harmonise heritage with an avant-garde attitude.

Join us to be part of the pre-opening team for a truly unique project in Brussels, developing the city’s most fabulous address.