[6272] Network Operations Analyst

GardPass Consulting & Space; Eigenbrakel; Sur place; EUR 65 000 - 95 000; Plein temps

Résumé du poste

GardPass Consulting & Space is seeking an experienced Network Engineer to provide first- and second-line support for enterprise network infrastructure in Belgium. You will install, configure, and maintain routing, switching, and security controls, while monitoring performance and ensuring service availability.

Applicants should have NATO SECRET clearance, a bachelor’s degree in IT/Networking with 4+ years of related experience, and hands-on work with Cisco ISE, SD-Access, and network monitoring

Qualifications

• Must have NATO SECRET security clearance.
• Bachelor’s degree in IT/Networking or related field with 4+ years’ experience.
• CCNP or equivalent certification preferred.
• At least 4 years’ hands-on support for Campus (SD-Access) and Datacentre networks (ACI).
• At least 2 years’ experience with DNS, DHCP and IPAM.
• At least 2 years’ experience with Cisco ISE.
• At least 2 years’ experience with network monitoring (e.g., Cisco Prime, Zabbix).
• Experience with Wireless network systems and multi-tenancy environments.

Responsabilités

• Provide first- and second-line support for enterprise network infrastructure.
• Install, configure, replace, maintain, and troubleshoot routing, switching, and related technologies.
• Monitor network performance and implement corrective actions to ensure service availability.
• Support Cisco ISE administration for client provisioning and changes.
• Perform routine maintenance including backups and health checks.
• Support network projects from staging to deployment and acceptance testing.
• Maintain SOPs and configuration records for operational continuity.
• Identify opportunities for process and infrastructure improvements.

Connaissances

ISE administration

Cisco certification

Routing & Switching

Network monitoring

DNS/DHCP/IPAM

Campus SD-Access

Documentation

Cisco Prime

Formation

Bachelor's degree in IT/ Networking

Outils

VMware

Infoblox

Splunk

PKI

Description du poste

• Delivering first- and second-line operational support for network services.


• Monitoring, maintaining, troubleshooting, and optimizing network infrastructure.


• Supporting infrastructure deployment, asset replacement, and technology refresh projects.


• Implementing network configurations, upgrades, and security controls in accordance with established standards.


• Maintaining technical documentation, operational procedures, and configuration records.


• Supporting security compliance activities, infrastructure validation, and acceptance testing.


• Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery.


• Providing operational support outside normal business hours when required.


• Reliably and timely resolution of network incidents and service requests.


• Stable, secure, and well-maintained network infrastructure supporting business operations.


• Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects.


• Accurate and current technical documentation, operational procedures, and configuration backups.


• Effective support for security assessments, infrastructure validation, and compliance activities.


• Recommendations that improve network performance, resilience, operational efficiency, and service quality.


• Regular reporting on operational activities, project progress, risks, and issues

Start date: Negotiable

Clearance: NATO Secret or equivalent

Location: Braine-l'Alleud, Belgium

The scope of work includes:

• Delivering first- and second-line operational support for network services.


• Monitoring, maintaining, troubleshooting, and optimizing network infrastructure.


• Supporting infrastructure deployment, asset replacement, and technology refresh projects.


• Implementing network configurations, upgrades, and security controls in accordance with established standards.


• Maintaining technical documentation, operational procedures, and configuration records.


• Supporting security compliance activities, infrastructure validation, and acceptance testing.


• Collaborating with internal stakeholders, service providers, and project teams to ensure effective service delivery.


• Providing operational support outside normal business hours when required.

Deliverables:

• Reliably and timely resolution of network incidents and service requests.


• Stable, secure, and well-maintained network infrastructure supporting business operations.


• Successful staging, testing, deployment, and commissioning of network equipment for infrastructure projects.


• Accurate and current technical documentation, operational procedures, and configuration backups.


• Effective support for security assessments, infrastructure validation, and compliance activities.


• Recommendations that improve network performance, resilience, operational efficiency, and service quality.


• Regular reporting on operational activities, project progress, risks, and issues

Duties and Role:

• Provide first- and second-line support for enterprise network infrastructure, diagnosing and resolving incidents in a timely and systematic manner.


• Install, configure, replace, maintain, and troubleshoot routing, switching, authentication, and related network technologies.


• Monitor network performance, identify emerging issues, and implement corrective or preventive actions to maintain service availability.


• Support Cisco Identity Services Engine (ISE) administration to facilitate client provisioning, moves, additions, and changes.


• Perform routine operational maintenance, including configuration management, backups, and system health verification.


• Support network infrastructure projects through equipment preparation, staging, testing, deployment, migration, and acceptance activities.


• Assist in security assessments, infrastructure validation, and implementation of mandatory security controls.


• Maintain Standard Operating Procedures (SOPs), technical documentation, and configuration records to support operational continuity.


• Identify opportunities for process, performance, and infrastructure improvements, and recommend practical solutions.


• Liaise effectively with internal teams, NCIA Service Lines, and external service providers to coordinate operational and project activities.


• Work independently with limited supervision while contributing effectively within a collaborative technical environment.


• Participate in operational planning, status meetings, and technical reviews, providing clear updates on assigned activities.


• Perform additional duties, including planned out-of-hours support, as required to maintain service continuity.

Requirements

• The candidate must have a currently active NATO SECRET security clearance


• Possesses a bachelor degree with 4 years post-related experience;


• Hold a valid Cisco Certified Network Professional certification;


• At least four years support experience with Campus (SD-Access) and Datacentre network systems (ACI);


• At least two years support experience with DNS, DHCP and IP address Management systems (IPAM);


• At least two years experience with Cisco ISE;


• At least two years experience with network monitoring system such as Cisco Prime, Cisco CCC, Zabbix; Cisco NDFC;


• At least two years experience with support and implementation of Wireless network systems;


• Experience with support of multi-tenancy network environments and multicast network technologies;


• Support experience and knowledge of Firewall systems;


• Experience with the support and implementation of Network Load Balancing techniques.

Desirable qualifications:

• Support experience with VMWare virtual network systems;


• Support experience with Infoblox;


• Working experience with Splunk;


• Working knowledge of PKI certificates and systems;


• ITIL certified in Service Operations;


• Prior experience of working in an international environment comprising of both military and civilian elements