Workshop Technician / Appliance Technician

Rinnai; Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary package

Full-time permanent position

Discounts on company products

Salary continuance insurance

Inclusive culture

Job summary

Rinnai Australia in Sydney's Eastern Creek region is seeking a Workshop Technician to repair, maintain and convert Rinnai appliances, manage workshop stock and document technical work for quality outcomes.

The role requires a background in gas, plumbing and/or electrical principles with a proactive, safety-conscious mindset; experience with Rinnai or similar brands is valued. This is a permanent full-time position with a strong team culture.

Qualifications

• Sound knowledge of gas, plumbing and/or electrical principles.
• Qualifications and/or licences in restricted electrical or gas fitting (preferred).
• Technical background handling similar appliances; experience with Rinnai or similar brands is highly regarded.
• Strong awareness of Work Health and Safety principles in a workshop environment.
• Proven ability to manage workload and communicate effectively with staff, suppliers and customers.

Responsibilities

• Conduct high-quality repairs, maintenance, and conversions on appliances brought into the workshop.
• Safely carry out gas and appliance conversions according to documented specifications.
• Assist the Technical Group in evaluating new appliances and document technical instructions.
• Review returned or non-conforming goods and manage workshop stock movements.
• Maintain accurate, timely records of all work and share technical reports with stakeholders.

Skills

Gas Principles

Plumbing Principles

Electrical Principles

Quality Assurance

Time Management

Communication Skills

Team Player

Customer Service

Education

Gas Fitting Licence

Electrical Licence

Tools

Gas Safety Equipment

Job description

Workshop Technician

Eastern CreekAre you a skilled technician with a strong eye for quality and a background in gas, plumbing and/or electrical principles? We are seeking an independent and motivated Workshop Technician to join our team.

Rinnai Australia is a market leader in hot water, heating, cooling and renewable energy solutions. With more than 55 years of success, our people remain at the heart of our business.

In this dynamic role, you will be responsible for the repair, maintenance and conversion of Rinnai appliances, ensuring all products meet our strict quality standards. You will manage workshop stock, handle technical documentation and directly impact customer satisfaction by ensuring efficient turnarounds on repairs and credit returns.

What will you be doing?

Technical & Workshop Operations

• Conduct high-quality repairs, maintenance, and conversions on appliances brought into the workshop.
• Safely carry out gas and appliance conversions according to documented specifications.
• Assist the Technical Group in evaluating new appliances and help document technical instructions.

Returns, Quality & Stock Management

• Review returned or suspected non-conforming goods, making clear recommendations for stock to be placed either into shop soiled warehouse for resale or scrap disposal.
• Manage workshop stock movements (including main stock, shopsoil, scrap, customer repairs) and handle the quarantine of suspected non-conforming incoming goods.
• Assist with general adhoc warehouse duties as required, including unloading of shipping containers from time to time during peak periods.
• Maintain accurate, timely records of all work carried out and share technical reports with stakeholders.

Do you have the following skills and experience?

• Sound knowledge of gas, plumbing and/or electrical principles.
• Qualifications and/or licences in restricted electrical or gas fitting (preferred though not essential).
• A technical background handling similar appliances and products (experience with Rinnai or similar brands is highly regarded).
• Strong awareness of Work Health and Safety principles in a workshop environment.
• Proven ability to manage your own workload, prioritise tasks and resolve day-to-day operational issues.
• Excellent oral and written communication skills for professional interaction with staff, suppliers, and customers.
• A flexible team player who can work independently with initiative, enthusiasm and a lateral thinking style.
• A strong discipline for customer service and quality outcomes, with the confidence to negotiate appropriate solutions.

What's in it for you? Here's a sneak preview

• A rewarding salary package awaits
• Stability of a full-time, permanent position
• Impressive discounts on company products
• Salary continuance insurance (up to 75% of your salary should the unexpected happen)
• And did we mention a fun, inclusive, supportive company culture