Workshop Controller - Byd Homebush

BYD Harmony Auto Australia; Strathfield Municipal Council; On-site; AUD 75,000 - 110,000; Full time

Benefits offered by this job

Growth path to Service Manager

BYD training programs

Inclusive dealership culture

Leading-edge tools

Job summary

BYD Homebush, part of Harmony Auto, seeks an experienced Workshop Controller to lead our service team and grow our market presence in Australia. You will oversee job allocation, productivity, and workflow coordination to ensure efficient servicing and high-quality repairs.

Key responsibilities include directing technicians, monitoring progress, coordinating with Service Advisors and Parts, and mentoring staff.

Qualifications

• Experience as Workshop Controller or similar role.
• EV industry experience preferred.
• Strong leadership and communication skills.
• Proficiency with workshop management systems.

Responsibilities

• Distribute job cards to technicians based on skill set and priorities.
• Monitor progress, quality, and timelines of repairs and services.
• Liaise with Service Advisors and Parts team for readiness.
• Provide technical guidance to technicians as needed.
• Ensure compliance with health and safety policies and manufacturer standards.
• Conduct quality checks and uphold service standards.
• Support recruitment, onboarding and upskilling of technicians.
• Report on technician efficiency and workshop KPIs.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Time management

Tools

DMS

Workshop systems

Job description

BYD Homebush, proudly a part of Harmony Auto, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognized as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.

With a commitment to sustainability and innovative technology, we aim to reshape the automotive landscape through high-performance electric vehicles. Our state-of-the-art showroom is part of a dynamic network, dedicated to providing exceptional service and pioneering solutions in the automotive industry.

We are seeking an experienced Workshop Controller to lead our service team and expand our market presence. As Workshop Controller, you will play a critical role in the daily operations of the BYD service department. You will oversee job allocation, workshop productivity, workflow coordination and technician support to ensure efficient servicing and repairs are delivered on time and to a high standard.

Key Responsibilities

• Distribute job cards to technicians based on skill set, availability, and priorities
• Monitor job progress, repair quality, and service timelines throughout the day
• Liaise with Service Advisors and Parts team to ensure accurate information and job readiness
• Provide technical assistance and guidance to technicians as needed
• Ensure full compliance with health and safety policies and procedures
• Conduct quality checks and ensure adherence to manufacturer standards
• Support recruitment, onboarding and upskilling of technicians
• Report on technician efficiency, productivity, and workshop KPIs

Requirements

• Previous experience as a Workshop Controller, Foreman, Leading Hand or Senior Technician
• Solid knowledge of modern automotive systems (EV experience preferred)
• Strong organisational and leadership skills
• High attention to detail and time management
• Excellent communication and problem-solving abilities
• Proficiency with DMS/workshop systems (e.g., Pentana, Autoline, etc.)

Benefits

• Opportunity to grow into a Service Manager role
• Access to BYD training programs and EV technology updates
• Inclusive and supportive dealership culture
• Leading-edge tools and workshop equipment

Join the Revolution: Be Part of the Future of EV in Australia!

Are you ready to take your career to the next level with one of the most exciting and innovative electric vehicle (EV) brands entering the Australian market? We\'re looking for dynamic, passionate individuals to join our team.

About Us

We are redefining luxury, innovation, and sustainability in the automotive industry. Our flagship store, is a state-of-the-art facility designed to provide a unique customer experience, showcasing cutting-edge technology and a premium product lineup. As a key player in the global EV movement, this opportunity offers incredible career growth and development in a forward-thinking environment.