Workforce Coordinator

Victorian Government; Melbourne; Hybrid; AUD 81,000 - 99,000; Full time

Job summary

Victorian Government’s VCAA seeks a HR Workforce Coordinator to deliver payroll coordination, HR systems support and workforce administration. You will provide timely payroll advice, maintain data and collaborate across teams to ensure accurate staff payments and compliant processes.

The role focuses on customer service, policy interpretation and operational HR support, with a hybrid Melbourne-based work arrangement and opportunities to contribute to strategic HR improvements.

Qualifications

• Experience using HR information systems and related workforce management tools.
• Strong understanding of HR policies, procedures and standards.
• Excellent interpersonal skills and stakeholder engagement ability.
• Ability to interpret HR policies and provide practical guidance.
• Solid organisational skills with ability to manage competing priorities.
• Commitment to customer service and professional advice to staff and managers.

Responsibilities

• Deliver payroll coordination services and ensure accurate payments to sessional and casual staff.
• Provide operational support related to payroll, HR systems, recruitment and workforce administration.
• Interpret HR policies and give accurate advice to managers and staff on payroll and staffing matters.
• Support recruitment activities with administrative coordination and process support.
• Maintain workforce data and develop Excel/Access tools as required.
• Contribute to financial administration activities including reporting, reconciliations and invoicing.
• Undertake other duties as directed by the HR Manager.

Skills

HR policy interpretation

Stakeholder engagement

Organisational planning

Customer service

Data management

Tools

eduPay

APS

SSMS

MS Excel

MS Word

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/VCAA/1952869

An exciting opportunity exists to join the Corporate Services Division, VCAA in the People Services Unit as HR Workforce Coordinator.

• * Salary: $81,496 - $98,955 (Plus Superannuation of 12%)
• * Employment Type: Full-Time, Ongoing
• * Base work location: Melbourne CBD /Hybrid

The VCAA is a statutory body responsible to the Victorian Minister for Education, serving both government and non-government schools.In this context, the VCAAis responsible fordeveloping high-quality curriculum and assessment products and services.

The VCAA is a registered foundational and senior secondary awarding body with the Victorian Registration and Qualifications Authority (VRQA). As part of its functions, the VCAA develops policies,criteriaand standards for:

• curriculum,assessmentsand courses for school-aged students

• learning,developmentand assessments which relate to early childhood

The VCAA developsstrong relationships with the government, Independent and Catholic school sector, other national and interstatecurriculum authorities, academics in the field, teacher/subject associationsand, most importantly, with Victorianeducators.

Corporate Services Divisionprovides enabling services to support the operation of the VCAA with communications, engagement, data and analytics, legal policy, finance, human resources, technologyinfrastructureand applications.

Corporate Services is focussed on delivering high quality, innovative services andoperatingas a strong collaborative partner to the Curriculum and Assessment Divisions to support delivery of the VCAAs vision and mission.

The VCAA Human Resources Unit is responsible for the effective and efficient delivery of human resource services and payroll processes for the VCAA. This involves ensuring all legal and compliance obligations are met and that processes are managed to ensure data integrity and service quality.

Attributes

• Strong attention to detail and a commitment to accuracy.
• Customer-focused, with a professional and responsive approach to service delivery.
• Demonstrates sound judgement, discretion and integrity when handling sensitive information.
• Builds effective working relationships with colleagues and stakeholders.

Role Purpose

The Workforce Coordinator supports the delivery of HR policies, systems and processes, while ensuring accurate and timely payroll processing. Working collaboratively across teams and with a customer-centric approach, the role provides high-quality operational HR support, advice and guidance to stakeholders.

Responsibilities

• Deliver payroll coordination services, including the preparation, processing, reconciliation and reporting of payroll, to ensure accurate and timely payments to VCAA sessional and casual employees.
• Provide technical advice and operational support in relation to payroll, HR systems, recruitment and workforce administration processes.
• Interpret and apply HR policy and procedures and provide accurate advice to managers and staff on payroll, recruitment and staffing matters.
• Support the delivery of recruitment activities through the provision of administrative advice, coordination and process support.
• Maintain and work with workforce data and relational databases, including the extraction, manipulation and reporting of data, and the development of customised Excel and Access tools where required.
• Contribute to financial administration activities, including reporting, reconciliations, procurement and invoicing, to support HR operations.
• Undertake other duties consistent with the role, as directed by the HR Manager.

Experience and qualifications

• Demonstrated knowledge of contemporary human resources theory, practices, policies and procedures.
• Well-developed interpersonal and stakeholder engagement skills, with the ability to build and maintain effective working relationships across business areas, functions and organisations.
• Ability to interpret and apply HR policies, procedures and systems in a consistent and practical manner.
• Strong organisational skills, with the ability to manage competing priorities and deliver accurate and timely outcomes.
• Commitment to customer service, with the ability to provide clear, timely and professional advice to staff and managers.
• Experience using HR information systems and related workforce management tools.
• Experience using eduPay, APS, SSMS, MS Excel and Word, and computer proficiency.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page .

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au .

For further information pertaining to the role, please contact Victor Matus on [e-mail]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g. large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 29-Oct-2026

Applications close Thursday 29 October 2026 at 11.59pm