Workforce Administration Officer | Full-time Permanent

Justice and Community Safety; Canberra; Hybrid; AUD 93,000 - 99,000; Full time

Job summary

A government agency in Canberra is seeking a Workforce Administration Officer to provide administration support for rostering services. The ideal candidate will possess strong information technology skills, excellent communication abilities, and experience with rostering systems. This full-time role offers a competitive salary package and opportunities for flexible working arrangements.

Qualifications

• Demonstrate well-developed information technology skills.
• Ability to provide accurate rostering and human resources advice.
• Experience maintaining accurate records for staffing and payroll.

Responsibilities

• Provide administration support for rostering services.
• Liaise with staff on staffing matters.
• Manage and maintain records for payroll-related matters.

Skills

Information technology skills

Communication and interpersonal skills

Experience in rostering systems

Ability to interpret legislation

Tools

Microsoft Office suite

Job description

Workforce Administration Officer | Full-time Permanent

Justice and Community Safety – Canberra ACT

Classification: Administrative Services Officer Class 5
Salary: $93,784 - $98,967 plus superannuation
Position No: 34245
Directorate: Justice and Community Safety
Advertised (Gazettal date): 11 November 2025
Contact Officer: Helen K Brown on ************@act.gov.au or (02) 6207 0***

Details: A career opportunity has arisen in ACT Corrective Services (ACTCS) for an enthusiastic, experienced, highly motivated, career-oriented person to fill the position of Workforce Administration Officer (ASO5), within Corporate Services.

The successful applicant will be required to provide administration support for rostering services across ACTCS to ensure effective and efficient rostering operations. This includes managing and maintaining accurate records and documentation for all staffing and payroll matters including leave, overtime, penalty, shift and other allowances and implementing system changes and software enhancements.

In addition, you will liaise with administrative, custodial staff and other ACTCS or Justice and Community Safety (JACS) staff, providing advice on rostering and staffing matters that may arise, and maintain working knowledge of relevant employment frameworks, including Enterprise Agreements and agency specific policies and procedures.

To be successful, you will be able to demonstrate well-developed information technology skills, including experience in the use and application of rostering systems, the Microsoft Office suite and other data bases, or the ability to quickly learn new data bases, to manage information and to produce high quality reports. You will also be required to demonstrate your ability to understand and interpret legislation to provide accurate rostering and human resources advice to stakeholders.

Additionally, you will have excellent communication and interpersonal skills, including an ability to liaise effectively with a diverse range of internal staff and external stakeholders.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

• The successful candidate may be required to undergo a National Police check.
• This position may require a pre-employment medical.

Notes: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times.

How to Apply:

Applicants are required to submit the following items:

• A maximum two-page pitch addressing the Professional/Technical Skills and Knowledge and Behavioural Capabilities within the Position Description, having regard for the job requirements.
• A current curriculum vitae with the names and contact details of two referees (one should be a current Supervisor/Manager).

Please ensure you submit all required items.

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