Wine & Spirits Enthusiast | Customer-Focused Team Member

BWS; Cannonvale; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Exclusive discount card for BWS and EN

Wellbeing support (EAP)

Discounts at Woolworths group brands

Endeavour Wellbeing Support

Job summary

BWS is seeking a friendly Team Member to engage customers with enthusiasm for our beers, wines and spirits, helping create memorable moments. You’ll promote BWS loyalty programs, keep shelves stocked, and maintain a safe, clean store environment.

You’ll be comfortable chatting with customers, have good availability across days, evenings and weekends, and enjoy working both autonomously and with a team. A genuine interest in learning product knowledge and leaving a positive imprint on every shift

Qualifications

• You’ll be able to talk with customers confidently and authentically to provide the ultimate unboring experience.
• You’ll have good availability across the day, evenings and weekends.
• You’ll have the ability to work both autonomously and as part of a team.
• You’ll have a genuine interest in learning and expanding your product knowledge.
• You’ll own your career and dream big about your future.

Responsibilities

• You’ll actively engage with customers by sharing your passion for our products and create special moments that your customers will remember
• You’ll be an advocate for BWS loyalty programs by letting your customers know about our benefits and product offerings
• You’ll make sure we have stock on our shelves so our customers have the best choices available
• You’ll maintain a safe and clean environment for your customers and teammates
• You’ll be responsible for upholding service of alcohol guidelines
• Importantly, you’ll be yourself and come as you are - BWS gives you the freedom to shine!

Skills

Customer service

Communication

Availability

Teamwork

Product knowledge

Confidence in conversation

Job description

BWS is seeking a friendly Team Member to engage customers with enthusiasm for our beers, wines and spirits, helping create memorable moments. You’ll promote BWS loyalty programs, keep shelves stocked, and maintain a safe, clean store environment.

You’ll be comfortable chatting with customers, have good availability across days, evenings and weekends, and enjoy working both autonomously and with a team. A genuine interest in learning product knowledge and leaving a positive imprint on every shift