Wine & Spirits Enthusiast - Customer-First Store Role

Endeavour Group; Sydney; On-site; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Discount card for BWS and Endeavour

Partnership discounts at Woolworths

Endeavour Wellbeing Support

Career growth within Endeavour Group

Job summary

Endeavour Group’s BWS store network is seeking a friendly Team Member to assist customers, manage stock, and promote loyalty programs across delivery channels. You’ll contribute to a sociable, responsible retail culture and help deliver memorable experiences in a fast-paced environment.

You’ll connect with customers, learn product knowledge, and support a fun, inclusive team while upholding safety standards and alcohol guidelines.

Qualifications

• Ability to talk with customers confidently and authentically to provide the ultimate unboring experience.
• Good availability across the day, evenings and weekends.
• Ability to work both autonomously and as part of a team.
• Genuine interest in learning and expanding product knowledge.
• Own your career and grow with Endeavour Group.
• Active lifestyle and willingness to engage with customers.

Responsibilities

• Engage with customers and share passion for our products to create memorable moments.
• Advocate for loyalty programs by explaining benefits and offerings.
• Ensure stock on shelves for the best selection.
• Maintain a safe and clean environment for customers and teammates.
• Uphold service of alcohol guidelines.
• Be yourself and bring your best self to the role.

Skills

Customer service

Communication

Team player

Hospitality

Flexibility

Sales awareness

Tools

POS system

Job description

Endeavour Group’s BWS store network is seeking a friendly Team Member to assist customers, manage stock, and promote loyalty programs across delivery channels. You’ll contribute to a sociable, responsible retail culture and help deliver memorable experiences in a fast-paced environment.

You’ll connect with customers, learn product knowledge, and support a fun, inclusive team while upholding safety standards and alcohol guidelines.