Wheels Attendant

W Hotels; Sydney; On-site; AUD 30,000 - 45,000; Part time

Benefits offered by this job

Discounts on hotel rooms

Training opportunities

Discounts on food & beverage

Recognition programs

Birthday leave

Wellbeing programs

Employee Assistance Program

Great Places to Work certification

Job summary

W Sydney is casting for a Wheels Attendant to join the Wheels team and provide premium guest service at the(W) drive, valet and wheels desk operations.

Responsibilities include handling guest requests, managing the main driveway, car stacker, transportation services and luggage, while ensuring arrival and departure experiences meet the Whatever/Whenever standards.

Qualifications

• A valid NSW driver's license is required.

Responsibilities

• Handle Wheels Desk responsibilities and guest requests.
• Operate main hotel driveway, car stacker and valet parking services.
• Provide transportation services, courier/post dispatching, luggage handling and guest rooming during arrivals and departures.

Skills

NSW Driver's Licence

Job description

Additional Information

Job Number 26120164

Job Category Rooms & Guest Services Operations

Location 31 Wheat Road, Sydney, New South Wales, Australia, 2000 VIEW ON MAP

Schedule Part Time

Located Remotely? N

Position Type Non-Management

NATURAL TALENT

Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.

CURATING ORIGINALITY TAKES TALENT

W Sydney is now casting for a Wheels Attendant. If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, strive to provide personalized and attentive service that exceeds guests expectations then this exciting role is for you.

Job Summary

Responsible for all guest requests of Concierge and Wheels Desk functions in accordance with hotel standards. Maintains a concierge philosophy that serves as a guide to guests needs and expectations. Is a part of the Wheels team, operating the main hotel driveway, car stacker, valet parking service, transportation services and courier / postal dispatching, luggage services, rooming guests during arrival and farewell and is runner for any guest requests. Assists in driving the Whatever / Whenever culture for all guests. Supports Chief Concierge, Duty Manager and Wheels Valet Captain to ensure all guests’ needs and information prior, during and post stay that leads to a unique, memorable and personal stay.

Job Requirements

A valid full NSW Drivers License

Benefits

• Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
• The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
• Discounts on food & beverage across all our hotels
• Recognition programs to keep you motivated
• Enjoy your birthday off with birthday leave
• Wellbeing & mindfulness programs to ensure you stay healthy
• Employee Assistance Program
• ‘Great Places to Work’ certified

MI RECOGNITION

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

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DIVERSITY AND INCLUSION STATEMENT

Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.