Wellbeing, Training & Support Worker

Ability Works Australia Ltd; City of Boroondara; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Job summary

Ability Works Australia Ltd is a leading not-for-profit social enterprise that creates tailored employment pathways for people with disability and those facing barriers to employment.

This full‑time role supports individuals to develop work-ready skills in a busy manufacturing setting, coordinating with internal and external stakeholders to deliver high-quality training and guidance in line with NDIS and organisational standards.

Qualifications

• Cert IV In Disability Services preferred; related fields acceptable.

Responsibilities

• Deliver workplace support and on-the-job skills training to individuals with disabilities.
• Maintain a safe, inclusive work environment for learning.
• Deliver behaviour-based interventions and support.
• Assist with onboarding, induction, trials, training programs, and project work.
• Prepare participant progress and reports to record goals and behaviours.
• Work within a multidisciplinary team and contribute to improvements.
• Adhere to NDIS Practice Standards and Code of Conduct.
• Contribute to Workplace Health & Safety practices.

Skills

Disability support

Person-centred care

Relationship building

Communication skills

MS Office

Advocacy

Conflict management

Education

Cert IV Disability Services

Community services

NDIS Screening Check

Working With Children Check

First Aid qualifications HLTAID010/HLTAID011

CPR HLTAID009

Mental Health First Aid

Tools

MS Office

Job description

Full Time | Not-for-Profit | Drive Meaningful Impact

Ability Works Australia is a leading social enterprise creating tailored employment pathways for people with disability and individuals experiencing barriers to employment. We provide training and support for both social enterprise and mainstream employment opportunities, so that individuals can feel purpose, pride and belonging through employment.

About The Role

Reporting directly to the Team Lead, this role plays a key part in supporting individuals to develop work‑ready skills in a dynamic manufacturing environment. You will work collaboratively with internal and external stakeholders to ensure our employees receive high‑quality training, support, and guidance aligned with NDIS and organisational standards. We operate in a fast‑paced environment that requires sound judgment, resilience, and a commitment to achieving meaningful outcomes for the people we support.

This position is suited to someone who brings strong interpersonal skills, adaptability, and the professional maturity to navigate complex situations with confidence.

Key Responsibilities

• Deliver workplace support & on‑the‑job skills training to individuals with disabilities to build capability and work towards individual goals.
• Maintain a safe, supportive, and inclusive work environment for individuals to learn and grow.
• Deliver behavioural based interventions and support.
• Assist with employee onboarding, induction, work trials, training programs, and project work.
• Prepare participant progress and other reports to record goals achievement and behaviour support and interventions.
• Work within a multidisciplinary team, contributing ideas and continuous improvement initiatives.
• Adhere to NDIS Practice Standards & Code of Conduct.
• Contribute to Workplace Health & Safety practices.

What You Bring To The Role

• Experience working with people with a disability (essential).
• Person‑centred approach to supporting individuals in a dynamic environment.
• Reliable professional with genuine interest in helping people achieve their goals.
• Strong relationship‑building, constructive conflict management capability.
• Professional verbal and written communication skills.
• Accountable, dependable, and solutions focused.
• Working knowledge of Disability Services Standards, NDIS practice standards and code of conduct.
• Ability to advocate effectively for people with disability and work across all levels of the organisation.
• Competency in MS Applications (Word, Excel, Outlook, Internet, and various other software applications).

Qualifications & Certifications

• Cert IV In Disability Services is preferred or Qualifications in community services, aged care, social work, or related fields is highly desirable.
• NDIS Screening Check (Current and Linked to AWA) mandatory.
• Working With Children Check (Employee Check) (Current and Linked to AWA) mandatory.
• Current First Aid qualifications HLTAID010 and HLTAID011 (or willingness to undertake).
• Current CPR HLTAID009 (or willingness to undertake).
• Mental Health First Aid (or willingness to obtain) is highly desirable.
• Competency in MS Applications (Word, Excel, Outlook, Internet, and various other software applications).

What We Offer?

• Work for a purpose‑driven NFP where your people skills create real social impact.
• Build a rewarding career supporting development and inclusion.
• Be part of a values‑based team committed to making a difference.
• Enjoy NFP salary‑packaging benefits.

Apply now and join us in creating a more inclusive future.

Applications can be submitted by the link provided, or via our website at https://abilityworks.com.au.

For a confidential discussion about the role or if you require adjustments to the recruitment process to support your full participation, please contact Helen Wilkins on [e-mail] or call us on 03 9853 7080.