Website Update Coordinator

Hrstalentsolutions; Sydney; Remote; AUD 54,000 - 57,000; Full time

Job summary

Hrstalentsolutions is seeking a Webpage Update Queue Assistant to manage the online queue for minor website updates. This remote role validates instructions, records requests, routes edits to the appropriate owner, and confirms published results against approvals.

The position emphasizes practical office administration applied to digital content with an emphasis on customer service for internal requesters.

Qualifications

• Experience with a content management system is welcome.
• Customer service or office administration background can transfer directly; neither is required.
• You should know how to navigate browser tabs, copy an exact URL, compare text with an approved instruction, and resist making unrelated edits because they seem helpful.

Responsibilities

• Read assigned website change requests and identify the page or content block.
• Ask a specific question when the wording, URL, or approval is missing.
• Enter routine approved updates where your access permits.
• Send design or technical requests to the correct owner.
• Check live pages for visible text, links, and basic formatting after an update.
• Maintain an online tracker of pending, completed, and blocked items.
• Tell the requester what changed and what still needs review.

Skills

Office administration

Customer service

Tools

Content management system

Job description

Webpage Update Queue Assistant

Office Administration | Webpage Update Queue | Remote | Full-time | 54,080–57,200 per year

Small edits, visible progress

A change to a website may be as simple as replacing a dated sentence or updating an approved link. The difficulty is making sure the right page is changed and that the requester knows when the work is complete. This remote assistant role manages the online queue for minor website updates. You will check that instructions are clear, record the page and requested change, make permitted edits in an established system or route them to the website owner, and verify the published result against the approved request.

You are not expected to design a website, write marketing strategy, or make unsupported claims. The role is practical office administration applied to digital content. It also calls for customer service because internal requesters need a clear acknowledgement, a sensible question if instructions are incomplete, and an accurate completion notice.

Suppose someone requests a new contact email but sends the address without naming the page. First find out where the change belongs. If the request affects several pages or a form, note those dependencies for the person who approves the edit. After an authorized change, open the actual page in a browser and check the displayed text and link rather than relying only on a “saved” message. A screenshot or concise note can document what was checked. If the live site differs from the request, leave the item open for review.

What you would be responsible for

• Read assigned website change requests and identify the page or content block.
• Ask a specific question when the wording, URL, or approval is missing.
• Enter routine approved updates where your access permits.
• Send design or technical requests to the correct owner.
• Check live pages for visible text, links, and basic formatting after an update.
• Maintain an online tracker of pending, completed, and blocked items.
• Tell the requester what changed and what still needs review.

A suitable home office supports careful handling of assigned online updates. A careful beginner can learn this job. Experience with a content management system is welcome, but the employer will teach its editing permissions, page structure, and review process. Customer service or office administration background can transfer directly; neither is required. You should know how to navigate browser tabs, copy an exact URL, compare text with an approved instruction, and resist making unrelated edits because they seem helpful.

Arrangement: Remote. full-time hours will be confirmed for the actual opening. The client will confirm its tools and specific edit authority.

A requester may provide replacement wording in an email attachment rather than the ticket. Save the approved source with the item or reference it in the tracker, according to the employer's process. If the edit concerns a public claim, do not polish its meaning on your own. Apply only the approved text. If an image or link has been removed but another page still points to it, report the related issue even if it is outside your editing authority. The website owner can decide how broadly the change should be made.

This work needs a steady habit of checking one page at a time. A note of what was actually published is more useful than a simple completion checkbox.

An online page task may arrive with a screenshot but no page address, or with a correction that depends on an approval still pending. Ask for the missing source or hold the task in the appropriate state. If a colleague supplies a revised sentence, record the exact page and field before passing it to the editor. A request for a factual change is different from a broken link or a display problem, and the queue should make that distinction visible. You are tracking authorised work, not deciding what the organisation should publish.