Webber – Emergency Tow Operator (Incident Response Technician) – Infrastructure Management

Ferrovial Services Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Webber, a Ferrovial company, seeks an Incident Response Technician to support emergency tow operations and infrastructure management in Australia. You will respond to traffic incidents, establish Temporary Traffic Control zones, assist law enforcement, and maintain vehicles and roadways.

A valid CDL Class A is preferred with TTC and NIMS training requirements. The role requires flexible hours including evenings and weekends, and a focus on safety and teamwork to deliver reliable incident

Qualifications

• High School Diploma or GED and two years in infrastructure maintenance.
• CDL Class A preferred; TTC certification within three months is expected.
• Ability to operate common roadwork tools and equipment.
• Knowledge of safety rules and procedures for traffic incidents.

Responsibilities

• Rapidly respond to traffic incidents when dispatched by the Tunnel Operator.
• Set up safe TTC zones and install traffic control devices as required.
• Assist law enforcement in managing traffic incidents.
• Clean incident response vehicles and maintain appearance of roadways.
• Repair road surfaces and maintain roadway assets and equipment.
• Transport crew and equipment to sites using large trucks or trailers.
• Work overtime during emergency rotations, evenings, weekends and holidays.

Skills

Roadway maintenance knowledge

Traffic incident response

Operation of hand/power tools

Safety compliance

Mathematics basics

Education

High School Diploma or GED

CDL Class A (Preferred)

Electrical and Welding Certification (Preferred)

NIMS training within 1 month (Required)

Tools

Temporary Traffic Control (TTC) certification

NIMS training tools & procedures

Job description

Webber – Emergency Tow Operator (Incident Response Technician) – Infrastructure Management

Join Ferrovial: Where Innovation Meets Opportunity

Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At Ferrovial, we are not just a company; we are a community of innovators and trailblazers. Listed on two major stock markets: Nasdaq – 100 Index (US) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 22,000 professionals worldwide. Ferrovial’s activity is carried out through our business units, including Highways, Airports, Construction, and Energy.

Founded in 1963, Webber, part of Ferrovial Construction, is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community. Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in‑class technology and vast resources.

Why Ferrovial?

• Global presence, local impact: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.
• Collaborative excellence:Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.
• Inclusive Culture: Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.
• Career growth: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.
• Compelling benefits and employee wellbeing: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.
• Productivity tools: Utilize cutting‑edge tools like Microsoft Copilot to enhance your productivity and efficiency.

Job Description:

Position Summary

Responsible for meeting all traffic or roadway related incident response arrival times, traffic restoration, and supplementary maintenance tasks specified in the company’s contract and as directed by the supervisor.

Primary Duties and Responsibilities

• Rapidly respond to traffic related incidents as required when dispatched by the Tunnel Operator.
• Create safe Temporary Traffic Control (TTC) zones including the set up and removal of traffic control devices such as cones, message and arrow boards, and temporary signs.
• Assist law enforcement officers on managing traffic or roadway related incidents.
• Clean incident response vehicles on a weekly basis.
• Maintain clean appearance of highways and medians including removal and disposal of litter and debris.
• Maintain and repair roadway and other surfaces by filling potholes, replacing striping, installing and replacing reflectors, working with concrete and asphalt.
• Basic maintenance and repair of roadway assets and equipment rooms including portals, railings, expansion joints, doors, and painting as required.
• Maintain appearance and functionality of roadway signs, guardrail, fencing, and roadway lighting through repair or replacement using hand or power tools when necessary.
• Repair and preserve functionality of slopes, berms, culverts, drains, etc., using shovels and other hand or power tools and equipment when needed.
• Upkeep of roadway catch basins, sumps and pumps, fire hydrants, and other mechanical assets using shovels and hand or power tools and equipment when necessary.
• Transport crew and equipment to work sites while operating large truck or specialized motor vehicles and trailers.
• Must be available to work overtime during emergency response rotations and other, including after hours, evenings, weekends, and holidays.
• Carry out all duties in line with Company policies and procedures as amended from time to time.
• Comply with federal, state, and local legal and procedural requirements.
• Must be willing to perform all other maintenance, restoration, and related subsequent duties assigned.
• Other duties (not listed) may be assigned to this job at any time.
• Required to wear Personal Protective Equipment (PPE) appropriate to the job.

Knowledge, Skills & Abilities

• Established knowledge of roadway infrastructure maintenance.
• Basic knowledge of the standard methods, materials, tools, and equipment used in concrete, asphalt repair, construction, and maintenance.
• Ability to skillfully operate and upkeep small hand power tools associated with the work.
• Ability to recognize hazards inherent in routine and non‑routine tasks and make all necessary adjustments to avoid loss, injury, or accident.
• Ability to cooperate and communicate written and verbally with co‑workers and supervisor.
• Ability to perform basic math functions (add, subtract, multiply, divide, calculate proportions, percentages, measurements).
• Ability to understand instructions furnished in written, oral, or diagram form.
• Ability to read, write and comprehend documents such as safety rules, operating and maintenance instructions, and procedural manuals to comply with contractual requirements.
• Ability to work flexible hours to include evenings, weekends, and holidays to meet business needs.
• Ability to take ownership of work and responsibilities.
• Ability to interact with the public in a professional manner.
• High level of attention to detail.
• Must practice safe work methods to remain accident and injury free.

Education and Experience

• High School Diploma or GED. (Required)
• Two (2) years’ work experience in infrastructure, maintenance, and repair. (Required)
• A valid driver’s license and a good driving record. (Required)
• Commercial driver’s licence (CDL) Class A. (Required)
• Electrical and Welding Certification. (Preferred)
• Towing and driving history with three (3) years of CDL Class A experience in manual transmission. (Preferred)
• Must be able to obtain Temporary Traffic Control (TTC) certification within three (3) months of hire.
• Must be able to complete National Incident Management System (NIMS) training within the first month of hire.

Work Conditions/ Physical Demands

Work Environment:

Exposure to live traffic when responding to roadway/traffic incidents.

Frequent exposure to vehicle exhaust fumes or airborne particles.

Exposure to moderate to high noise level.

Frequent exposure to outdoor conditions such as extreme heat, cold, wet, and humid weather.

Frequent exposure to insects, reptiles and rodents.

Physical Demands:

Must be able to stand, sit, walk on a wide range of surfaces, use hands, fingers, handle, physically feel, reach with hands and arms, climb, balance, stoop, kneel, crouch, or crawl, and clearly speak and hear.

Ability to lift, up to, 50 pounds unassisted.

Ability to use labor-intensive and powered pneumatic, hydraulic, gas, and electric powered tools and equipment.

Vision abilities include both close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Ability to work at elevated places/locations such as working from bucket trucks, scaffolding, ladders, and aerial platforms lifts.

Ability to work in confined spaces.

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Webber, LLC provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal and state laws. Webber, LLC complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.

Seize the challenge. Move the world together! Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here!

Webber, a Ferrovial company, and its group of companies, are equal opportunity employers. We treat all job applications equally, regardless of gender, color, race, ethnicity, religion, national origin, age, disability, pregnancy, sexual orientation, gender identity and expression, covered veteran status or protected genetic information (each, a “Protected Class”), or any other protected class in accordance with applicable laws.

#WeAreFerrovial