Warehouse Team Member

JB Hi-Fi & The Good Guys; Sydney; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work

Parental leave

EAP

Discounts

Career development

Charity program

Sustainability

Job summary

The Good Guys is hiring for a Warehouse Associate to deliver efficient store warehouse operations, ensuring correct stock is received and dispatched for pickup or delivery. You will play a hands-on role in receiving goods, unloading, storing safely, and supporting customer service at pickup points.

This role emphasizes accuracy, safety, and teamwork, with opportunities for training, career development, and hybrid working in eligible roles.

Qualifications

• Customer focus and service mindset throughout stock, pickup and store operations.
• Strong personal accountability and results-driven attitude.
• Willingness to learn and adapt in a fast-paced retail warehouse environment.

Responsibilities

• Receive goods from suppliers, unload and store safely.
• Provide great customer service to customers picking up orders.
• Maintain records and invoices.
• Participate in regular stock takes.
• Ensure a safe warehouse work environment through maintenance and layout.

Skills

Customer focus

Drives results

Self-awareness

Job description

Great careers start at The Good Guys – begin your journey with us today.

At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world‑class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

Deliver efficient store warehouse activities, ensuring the correct stock is received and dispatched for pickup or delivery.

Key Responsibilities

• Receive goods from suppliers, unload, and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stock takes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Qualifications

Key Competencies for Success in This Role

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Additional Information

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!