Warehouse Team Member

The Good Guys; Mackay Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

12 weeks paid parental leave

Hybrid working model

Employee discounts

Job summary

The Good Guys is recruiting for a warehouse-focused role in Queensland. You will handle goods reception, storage, and order pickups, while delivering strong customer service and maintaining accurate records. A safe, efficient warehouse and stock control will be part of your daily work, with opportunities for development within the JB Hi-Fi Group.

The role supports hybrid working arrangements for eligible positions and offers benefits aligned with store operations and team training programs.

Qualifications

• Customer-focused approach to service and operations.
• Ability to drive measurable results in a fast-paced warehouse.
• Self-awareness to continually improve performance and adapt to feedback.

Responsibilities

• Receive goods from suppliers and ensure safe unloading and storage.
• Provide great customer service to customers picking up orders.
• Maintain accurate records and invoices.
• Participate in regular stock takes.
• Ensure a safe and well-organised warehouse environment.

Skills

Customer focus

Drives results

Self-awareness

Job description

At The Good Guys, we’re here to help families live better for less. Since 1952, we’ve been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics.

We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.

Great careers start at The Good Guys - begin your journey with us today.

Why join The Good Guys?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

Job Description

Deliver efficient store warehouse activities, ensuring the correct stock is received and dispatched for pickup or delivery.

Key Responsibilities

• Receive goods from suppliers, unload, and store safely
• Provide great customer service to customers picking up orders
• Maintain records and invoices
• Participate in regular stock takes
• Facility maintenance and layout ensuring a safe work environment in the warehouse at all times

Qualifications

Key Competencies for Success in This Role

• Customer Focus- Does everything through eyes of the customer.
• Drives Results- Consistently achieves results, even under tough circumstances.
• Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Additional Information

The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.