Warehouse Supervisor
Acura Group & Highgate Air
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Benefits offered by this job
Job summary
Highgate, Australia’s Fleet A/C specialist, is seeking a hands-on Warehouse Supervisor to lead daily operations at our Tonsley facility. You’ll oversee receiving, storage, picking, packing and dispatch while ensuring accuracy, safety and continuous improvement to support customers and internal teams.
You’ll coach and develop the warehouse team, manage inventory integrity, collaborate with Purchasing and Operations, and drive performance with KPI focus and a safety-first culture.
Qualifications
- Proven experience in a Warehouse Supervisor, Warehouse Team Leader or similar leadership role.
- Strong inventory management and warehouse operations experience.
- Experience leading, mentoring and developing warehouse teams.
- Sound understanding of warehouse systems, inventory controls and ERP platforms.
- Strong problem-solving and decision-making capabilities.
- Excellent planning, organisational and time management skills.
- A safety-first mindset and commitment to WHS compliance.
- Forklift licence (preferred).
- Experience in industrial, automotive, manufacturing, distribution or technical product environments will be highly regarded.
Responsibilities
- Supervise and coordinate daily warehouse activities, including receiving, put-away, picking, packing and dispatch.
- Ensure all inventory movements are processed accurately and efficiently.
- Allocate resources and manage workflows to meet customer and operational deadlines.
- Maintain warehouse organisation, cleanliness and operational efficiency.
- Ensure all warehouse equipment is operated safely and maintained appropriately.
- Coordinate inbound and outbound freight activities.
- Liaise with suppliers, transport providers and internal stakeholders.
- Lead, coach and develop warehouse team members.
- Foster a positive, high‑performance culture built on accountability and teamwork.
- Promote employee engagement, safety awareness and continuous improvement.
Skills
Job description
Join Highgate as Our New Warehouse Supervisor!
Highgate – The Fleet A/C Specialist | DRIVING results
When mobile fleets are under pressure, performance matters.
At Highgate, we deliver the parts, systems and support that keep Australia’s hardest-working fleets moving. With over 50 years of expertise and more than 148,000 parts in stock, we’re the country’s leading A/C partner for heavy‑duty industries. Built on knowledge, engineered for precision, and driven to deliver — we help reduce downtime, protect productivity and keep people safe.
Why Highgate
Work for a company that is:
Reliable, agile, innovative and accountable
Powered by knowledge, driven to deliver
Fast, precise and always on
Built to lead, engineered to win
Located at our state‑of‑the‑art Tonsley facility, you’ll enjoy a bright, modern workspace, secure off‑street parking and a culture built on efficiency, innovation, partnership, confidence, results and safety.
About the Role
As Warehouse Supervisor, you will lead the day‑to‑day operations of our warehouse, ensuring inventory is accurately received, stored, managed and dispatched to support our customers and internal teams.
This is a hands‑on leadership role requiring strong operational oversight, people leadership skills, inventory management expertise and a commitment to safety and continuous improvement. You'll play a critical role in ensuring Highgate delivers on its promise of speed, accuracy and reliability.
Join Highgate as Our New Warehouse Supervisor!
Highgate – The Fleet A/C Specialist | DRIVING results
When mobile fleets are under pressure, performance matters.
At Highgate, we deliver the parts, systems and support that keep Australia’s hardest‑working fleets moving. With over 50 years of expertise and more than 148,000 parts in stock, we’re the country’s leading A/C partner for heavy‑duty industries. Built on knowledge, engineered for precision, and driven to deliver — we help reduce downtime, protect productivity and keep people safe.
Why Highgate
Work for a company that is:
Reliable, agile, innovative and accountable
Powered by knowledge, driven to deliver
Fast, precise and always on
Built to lead, engineered to win
Located at our state‑of‑the‑art Tonsley facility, you’ll enjoy a bright, modern workspace, secure off‑street parking and a culture built on efficiency, innovation, partnership, confidence, results and safety.
About the Role
As Warehouse Supervisor, you will lead the day‑to‑day operations of our warehouse, ensuring inventory is accurately received, stored, managed and dispatched to support our customers and internal teams.
This is a hands‑on leadership role requiring strong operational oversight, people leadership skills, inventory management expertise and a commitment to safety and continuous improvement. You'll play a critical role in ensuring Highgate delivers on its promise of speed, accuracy and reliability.
Supervise and coordinate daily warehouse activities, including receiving, put‑away, picking, packing and dispatch.
Ensure all inventory movements are processed accurately and efficiently.
Allocate resources and manage workflows to meet customer and operational deadlines.
Maintain warehouse organisation, cleanliness and operational efficiency.
Ensure all warehouse equipment is operated safely and maintained appropriately.
Maintain high levels of inventory accuracy across all warehouse stock.
Manage cycle counting programs, stocktakes and inventory audits.
Investigate and resolve stock discrepancies in a timely manner.
Ensure products are stored, handled and protected according to company standards.
Support inventory optimisation initiatives to improve availability and minimise stock loss.
Lead, coach and develop warehouse team members.
Foster a positive, high‑performance culture built on accountability and teamwork.
Conduct performance discussions and provide ongoing coaching and feedback.
Assist with workforce planning, rostering and resource allocation.
Promote employee engagement, safety awareness and continuous improvement.
Drive a strong safety‑first culture across warehouse operations.
Ensure compliance with WHS policies, procedures and legislative requirements.
Conduct toolbox talks, safety inspections and risk assessments.
Investigate incidents, hazards and near misses, implementing corrective actions where required.
Maintain compliance with all warehouse and material handling requirements.
Coordinate inbound and outbound freight activities.
Liaise with suppliers, transport providers and internal stakeholders.
Partner closely with Purchasing, Operations, Service and Projects teams to ensure product availability and customer requirements are met.
Monitor delivery performance and support continuous supply chain improvements.
Identify opportunities to improve warehouse productivity, accuracy and efficiency.
Support the implementation and optimisation of warehouse systems and technology.
Develop and maintain best‑practice warehouse procedures and processes.
Contribute to operational improvement initiatives across the business.
Inventory accuracy percentage
Cycle count completion and variance rates
Reduction in stock discrepancies and inventory write‑offs
Inventory availability and stock fulfilment performance
On‑time pick, pack and dispatch rates
Order accuracy and error reduction
Receiving turnaround times
Warehouse productivity and throughput measures
Lost Time Injury (LTI) and incident rates
Completion of safety inspections and toolbox meetings
WHS compliance performance
Hazard reporting and corrective action completion
On‑time delivery performance
Internal stakeholder satisfaction
Freight and delivery accuracy
Resolution time for operational issues
Team engagement and retention
Training and development completion
Performance management and coaching effectiveness
Attendance and roster adherence
Process improvement initiatives implemented
Productivity gains achieved
Cost savings generated through operational improvements
You are an experienced warehouse leader who thrives in a fast‑paced environment and takes pride in building high‑performing teams and efficient operations.
You bring:
Proven experience in a Warehouse Supervisor, Warehouse Team Leader or similar leadership role.
Strong inventory management and warehouse operations experience.
Experience leading, mentoring and developing warehouse teams.
Sound understanding of warehouse systems, inventory controls and ERP platforms.
Strong problem‑solving and decision‑making capabilities.
Excellent planning, organisational and time management skills.
A safety‑first mindset and commitment to WHS compliance.
Forklift licence (preferred).
Experience in industrial, automotive, manufacturing, distribution or technical product environments will be highly regarded.
Positive, approachable and proactive attitude
Strong leadership presence and accountability
Results‑driven with a focus on operational excellence
Excellent attention to detail and accuracy
Strong communication and stakeholder management skills
Ability to lead by example and motivate others
Practical problem‑solving capability
Resilient and adaptable in a changing environment
Committed to continuous improvement and innovation
Self‑motivated and capable of managing competing priorities
We expect all team members to act:
With honesty
With loyalty
With humility
With positivity
Whilst striving for excellence
A collaborative and supportive leadership team
A modern warehouse and office environment at our Tonsley facility
Ongoing training and development opportunities
Excellent workplace perks including in‑house barista‑style coffee, Toasty Tuesdays and Friday lunches
Thrive Bonus incentive program recognising loyalty, teamwork and results
Opportunity to contribute to a market‑leading Australian business supporting critical industries nationwide
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