Warehouse Operations Manager - Production & Optimization

JD.com Australia Pty Ltd; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

JINGDONG Logistics Australia seeks a Warehouse Operations Manager to oversee inbound, inventory, and outbound processes, ensuring safe and accurate fulfillment. You will monitor key KPIs, productivity, throughput, order and inventory accuracy to drive improvements.

You will plan daily production and allocate staff to maximize productivity, lead SOP optimizations, and ensure safety and regulatory compliance across the warehouse.

Qualifications

• Bachelor's degree or above with at least 3 years' experience in warehouse operations or logistics.
• Strong understanding of inventory control and warehouse performance management.
• Excellent analytical, problem-solving, and project management skills.
• Clear communication and stakeholder management across teams.
• Proficiency in English and Chinese (written and spoken).
• Experience with WMS/ERP or Lean methods is preferred.

Responsibilities

• Oversee inbound, inventory, and outbound processes to ensure safe, accurate fulfillment.
• Monitor KPIs including productivity, throughput, order accuracy, and inventory accuracy to drive improvements.
• Develop daily production plans and allocate workforce to maximize productivity.
• Supervise daily warehouse operations and coordinate with team leaders and cross-functional stakeholders.
• Lead or support process improvements by optimizing workflows and SOPs while ensuring safety and quality.

Skills

Analytical skills

Problem-solving

Project management

Communication

Stakeholder management

Bilingual EN/ZH

Education

Bachelor's degree or above

Tools

WMS

ERP

Lean Manufacturing

Continuous improvement

Job description

JINGDONG Logistics Australia seeks a Warehouse Operations Manager to oversee inbound, inventory, and outbound processes, ensuring safe and accurate fulfillment. You will monitor key KPIs, productivity, throughput, order and inventory accuracy to drive improvements.

You will plan daily production and allocate staff to maximize productivity, lead SOP optimizations, and ensure safety and regulatory compliance across the warehouse.