Ward Clerk - Stroke/Neurology

Cabrini’s Cardiac Catheterisation Laboratories; Melbourne; On-site; AUD 30,000 - 40,000; Part time

Benefits offered by this job

Salary packaging up to $15,900 tax‑sac

Meal & entertainment card benefits

Vibrant Malvern location

Travel Perks: Myki fares

Fitness Passport discounts

Retail offers and private health funds

Job summary

Cabrini Health is seeking a Ward Clerk for the 3 Central team on a permanent, part-time basis (15.2 hours per week) at Cabrini Malvern. The role supports a 33-bed Stroke, Neurology and Medical Unit, helping the ward run smoothly and ensuring clear communication across the care team.

You will be part of a busy, patient-centered environment with an emphasis on welcoming patients and families and delivering superior service. Enquiries welcome to Kathleen Rodriguez.

Qualifications

• Strong administrative and clerical skills with excellent attention to detail.
• Warm, approachable and provides exceptional customer service.
• Confident and professional communication with patients, families and staff.
• Highly organised with ability to manage competing priorities in a busy clinical environment.
• Works well as part of a multidisciplinary team.
• Proactive, reliable and willing to help wherever needed.
• Strong computer and data-entry skills.
• Previous hospital or healthcare experience highly regarded.

Responsibilities

• Welcoming patients and families to the ward.
• Responding to emails and calls, managing enquiries, scheduling appointments.
• Assisting with collating patient reports.
• Updating the Patient Administration system.

Skills

Administrative skills

Attention to detail

Customer service

Communication

Organised and Prioritisation

Data entry

Hospital experience

Job description

Ward Clerk – 3 Central

We’re building for the better!

Permanent, part time role (15.2 hours per week)

Cabrini Malvern

By 2036, more than 150,000 patients will look to us for healthcare every year.

At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well- resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.

Cabrini 3 Central Ward

We are looking for an enthusiastic and highly organised Ward Clerk to join our 3 Central team , a dynamic 33-bed Stroke, Neurology and Medical Unit at Cabrini Malvern.

You will work alongside an experienced nursing; medical and allied health team committed to providing high-quality care and a positive experience for our patients and their families. You will play an important role in helping the ward run smoothly, supporting communication across the team and creating a welcoming and professional environment for our patients and families.

If you are organised, people-focused and enjoy being part of a busy team where every day is different, we would love to hear from you.

Key responsibilities will include:

• Welcoming patients and families to the ward
• Responding to emails and incoming calls to the ward, managing enquiries, scheduling appointments
• Assisting with the collating of patient reports
• Updating the Patient Administration system

What we’re looking for:

• Strong administrative and clerical skills with excellent attention to detail
• Is warm, approachable and provides exceptional customer service
• Communicates confidently and professionally with patients, families and staff
• Is highly organised and able to manage competing priorities in a busy clinical environment
• Works well as part of a multidisciplinary team
• Is proactive, reliable and willing to help wherever needed
• Has strong computer and data-entry skills
• Previous experience in a hospital or healthcare environment would be highly regarded

What we offer:

• Salary packaging : up to $15,900 tax-free each year, plus $2650 meal & entertainment card benefits
• Convenience : Vibrant Malvern location, close to local shops, cafes and public transport
• Travel Perks : Myki Commuter discounted fares
• A commitment to health and well-being initiatives including discounted access to a wide range of gyms, pools, and fitness facilities through Fitness Passport
• Access to a range of retail offers, discounted hospital services and savings on eligible private health fund services

Enquiries to:

Kathleen Rodriguez – Nurse Manager 3 Central 95088653

Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.

Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.

As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

Working for Cabrini

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.

There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.

Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realize potential.

Our values: Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.