Ward Clerk - Karana

Yarrawonga Health; Yarrawonga; On-site; AUD 30,000 - 60,000; Part time

Job summary

A community-focused health service in Yarrawonga is seeking a dedicated Ward Clerk to provide administrative support in their Aged Care team. The ideal candidate is friendly, detail-oriented, and comfortable in a busy clinical environment. This permanent part-time role offers 55 hours per fortnight with a focus on resident and visitor management. Join a team committed to delivering high-quality care and make a meaningful impact in the lives of older adults.

Benefits

Supportive and inclusive workplace

Opportunities to grow skills

Role with purpose and variety

Qualifications

• Experience in healthcare administration is desirable but not essential.
• Comfortable working in a busy clinical environment.
• Confident managing competing priorities.

Responsibilities

• Greet and screen visitors and manage incoming calls.
• Process and distribute incoming mail and emails.
• Prepare and circulate minutes for meetings.
• Create and maintain electronic and paper medical records.
• Ensure adequate clothing labels for residents.

Skills

Friendly and welcoming

Detail-focused

Tech-savvy

Strong communication skills

Job description

🌟 Ward Clerk – Karana (Aged Care)

Yarrawonga Health – Yarrawonga, Victoria

Permanent Part-Time Ongoing Position | 55 hrs per fortnight

First 12-months shifts on Monday & Friday will be 7.5 hours in duration. Shifts will then move to 5.5 hours for all rostered shifts.

Are you an organised, people-focused professional looking to make a meaningful impact every day?

Yarrawonga Health is seeking an enthusiastic and dedicated Ward Clerk to join our Karana Aged Care team. This is your opportunity to be part of a warm, community-centred organisation where your work truly matters.

💛 Why Yarrawonga Health?

Located on the beautiful Murray River, Yarrawonga Health is a proud rural health service committed to high-quality care and strong community values. In our Karana ward, you will be part of a team that supports residents to feel at home, respected, and cared for.

We offer:

• A supportive and inclusive workplace
• A role with purpose and daily variety
• Opportunities to grow your administrative and health service skills
• A chance to contribute to meaningful moments in the lives of our residents and their families

🏡 About the Role

As the Ward Clerk for Karana, you will be the welcoming face and the organisational heartbeat of the ward. You’ll support residents, families, visitors, and clinical staff with efficient, compassionate, and proactive administrative service.

Ongoing hours:

• 7.5-hour shifts every Monday and Friday for the first 12 months
• 55 hours per fortnight
• Standard roster: 5.5 hours per day

🌼 Key Responsibilities

Front Desk & Visitor Management

• Greet and screen visitors using the LoopLearn kiosk
• Manage all incoming calls and walk-in enquiries professionally and promptly
• Direct residents, visitors, and families to the appropriate staff member

General Administration

• Process and distribute incoming mail, emails, and faxes
• Enter compliments and complaints into the Incident Management System
• Assist the Nurse in Charge with replacement roster phone calls
• Maintain office equipment and arrange servicing as required
• Monitor and order stationery and essential supplies

Meeting Support & Correspondence

• Prepare and circulate minutes for Resident & Relative Meetings, Staff Meetings, and Food & Dining Experience Meetings
• Distribute lifestyle activity calendars, newsletters, special event invitations, and other resident communications

Medical Records Management

• Create and maintain electronic and paper medical records
• Complete administrative tasks for new resident admissions
• Scan and file clinical and non-clinical documents
• Maintain ID label supplies
• Ensure medical records are organised, tracked, and forwarded appropriately, including post-discharge timelines

Additional Tasks

• Maintain up-to-date next-of-kin lists, emergency folders, and emergency contact lists
• Ensure adequate clothing labels for residents
• Maintain work instructions (with approval)
• Prepare contract folders
• Provide general administrative support to the Karana leadership team

✨ About You

We are looking for someone who is:

• Friendly, welcoming, and compassionate
• Confident managing competing priorities
• Detail-focused, organised, and reliable
• Comfortable working in a busy clinical environment
• Tech-savvy with strong communication skills
• Experienced in healthcare administration (desirable, not essential)

🌿 Ready to Make a Difference?

Join us in delivering exceptional care to older adults in our community. This role is perfect for someone who thrives on connection, variety, and meaningful work.

For more information please contact Tayce Gallagher, Administration Team Lead via email on [e-mail]

📩 Apply today and be part of the team at Yarrawonga Health’s Karana Aged Care.

Applications Close: 14th December 2025

Your next rewarding career step starts here.

*Interviews may be conducted prior to closing date

** If successful applicant found, ad may be closed prior to stated closing date