Ward Clerk

Dhelkaya Health; Maldon; On-site; AUD 37,000 - 53,000; Part time

Benefits offered by this job

Stress-free parking

Salary packaging

Onsite gym and wellbeing

Flexible work environment

Job summary

Dhelkaya Health in rural Victoria is seeking a part-time Ward Clerk to provide essential administrative and patient services across acute and sub-acute clinical areas. The role supports admissions, records, bed management and patient flow to ensure smooth service delivery.

Applicants should demonstrate strong organisation, data entry accuracy and a customer-focused approach. This fixed-term contract runs 64 hours per fortnight until 28 March 2027, with hourly pay and superannuation.

Qualifications

• Managing patient admissions, discharges and registrations.
• Maintaining accurate patient records and data entry.
• Providing exceptional customer service to patients, visitors and staff.
• Supporting bed management, appointments and patient flow activities.
• Assisting with reporting, administration and quality improvement activities.
• Providing administrative support across multiple clinical areas as required.

Responsibilities

• Managing patient admissions, discharges and registrations.
• Maintaining accurate patient records and data entry.
• Providing exceptional customer service to patients, visitors and staff.
• Supporting bed management, appointments and patient flow activities.
• Assisting with reporting, administration and quality improvement activities.
• Providing administrative support across multiple clinical areas as required.

Skills

Admissions

Records management

Customer service

Bed management

Reporting

Clinical administration

Job description

Dhelkaya Health is a fresh approach to healthcare that is deeply human. Our name, 'Dhelkaya,' derived from Dja Dja Wurrung language, translates to 'being healthy’. It embodies our mission to foster health and wellbeing within our community.

Our deep understanding of local knowledge and community needs allows us to address the unique challenges faced by our diverse population. Our history is rich, but our commitment to innovation and evidence-based care ensures that we're constantly evolving to meet the changing needs of our community.

Dhelkaya Health’s main campuses are in Castlemaine and Maldon. We also run an Information Hub in central Castlemaine and the Tarrengower Health Service in Maldon. From these locations and across the community, we deliver personalised patient services, residential care, maternity services, NDIS, and community wellbeing services.

We value diversity and our staff are encouraged to draw from their identity and culture in being part of a workforce that is respectful, welcoming and inclusive.

Dhelkaya Health - Healthier Together.

Classification: HS15

Salary per hour: $32.91+ superannuation + generous salary packaging options

Employment Type: Fixed Term Contract Part-time 64 hours per fortnight until 28th March 2027

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement 2025 - 2027

Join Dhelkaya Health as a Ward Clerk and play a vital role in supporting our Acute, Urgent Care, Maternity, Sub-acute and Theatre services. This varied role provides high-quality administrative and customer service support, helping ensure the smooth operation of patient care services.

Key responsibilities include

• Managing patient admissions, discharges and registrations.
• Maintaining accurate patient records and data entry.
• Providing exceptional customer service to patients, visitors and staff.
• Supporting bed management, appointments and patient flow activities.
• Assisting with reporting, administration and quality improvement activities.
• Providing administrative support across multiple clinical areas as required.

The successful applicant will demonstrate excellent organisational skills, attention to detail, strong computer literacy and a commitment to confidentiality and patient-centred care.

About you

The successful applicant will demonstrate excellent organisational skills, attention to detail, strong computer literacy and a commitment to confidentiality and patient-centred care.

This is a rewarding opportunity to contribute to a supportive healthcare team and make a difference in your local community.

Culture and Benefits

Dhelkaya Health is located on Dja Dja Wurrung country in regional Victoria. Just a short drive from Bendigo and easily accessed via public transport, the area is brimming with culture that blends the old with the new. Steeped in rich history, the town boasts a vibrant arts scene, historic architecture and is part of the Bendigo Region UNESCO City of Gastronomy.

Surrounded by scenic trails and a unique natural environment that includes historic goldfields, outdoor enthusiasts can immerse themselves in the beauty of the natural world. Combined with a wide range of sporting clubs and outdoor recreation opportunities, the community offers a rich, diverse culture to enjoy.

From community events celebrating local festivals to grassroots initiatives fostering inclusivity and diversity, this is a place where people come together.At Dhelkaya Health, you'll enjoy all this and a flexible work environment with access to career development pathways that suit your life goals. You'll also benefit from:

• Stress-free parking: at no-cost close to your place of work.
• Salary packaging: to maximise your earnings with options to package meals, entertainment, rent/mortgage repayments, and more.
• Healthy and active lifestyle: through access to a free onsite gym and Fitness Passportmembership for your family to use in a wide range of gyms, pools, and fitness facilities across the region
• Health and wellbeing: through a supported work environment that prioritises work-life balance and a health and well-being program that includes an Employee Assistance Progra m.
• Building meaningful connections: through the Dhelkaya Health Social Club and a variety of staff events and activities throughout the year held in a friendly, inclusive environment where everyone feels welcome.
• Home share - If lack of housing is stopping you from applying for a job here, consider Home share. It may help you get started at Dhelkaya Health. See this link for obligation free information.

https://dhelkayahealth.org.au/homeshare/

The successful applicant will be required to complete all relevant pre-employment checks, including a National Police Check, WWCC and/or NDIS Worker Screening Check (as applicable), and comply with Dhelkaya Health's Vaccination Policy.

Our purpose and role at Dhelkaya Health is to be Healthier Together – we engage and empower individuals and community through the provision of empathetic inclusive and professional health services. We want a workforce who share our passion and purpose and is as diverse as the communities we serve. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people with a disability, and people of diverse genders and/or sexual orientations.

Act with RespectX| We are proud to be a RespectXAccredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more:www.respectx.com.au