Virtual Health Clinician - Registered Nurse

Aspen Medical; City of Melbourne; Remote; AUD 80,000 - 100,000; Part time

Job summary

A healthcare provider is seeking Registered Nurses to join a Virtual Health team. This role involves conducting telephone triage and providing health advice to Australians. Candidates must have unrestricted AHPRA registration and at least 3 years of relevant experience. This is a flexible work-from-home position aimed at reducing strain on emergency services.

Benefits

Flexible home-based environment

Growth opportunities in Telehealth

Supportive virtual team

Qualifications

• Minimum of 3 years' RN experience in acute, emergency, or complex primary care.
• Demonstrated critical thinking in high-pressure scenarios.
• Ability to support diverse populations effectively.

Responsibilities

• Conduct comprehensive telephone triage and clinical assessments.
• Provide accurate health advice across age groups.
• Determine urgency and recommend appropriate care.

Skills

Critical thinking

Outstanding communication skills

Computer literacy

Education

Unrestricted AHPRA registration

Tools

Telehealth platforms

Job description

Overview

We are seeking Registered Nurses with a background in acute health, emergency, or complex primary care to join our Virtual Health team. You will support Australians nationwide through the Healthdirect Helpline (Nurse-on-Call in Victoria) in a work-from-home capacity.

Responsibilities

• Conduct comprehensive telephone triage and clinical assessments
• Provide accurate health advice across all age groups and clinical presentations
• Determine urgency and recommend the right level of care
• Refer callers to services including GPs, Urgent Care Clinics, and Virtual Emergency Departments

This is a work-from-home role where your expertise will reduce unnecessary strain on emergency services while ensuring Australians receive the right care at the right time.

About You

We are seeking Registered Nurses with strong acute, emergency, or complex primary care backgrounds.

To be successful, you must have

• Unrestricted AHPRA registration with a minimum of 3 years’ RN experience
• At least 3 years of recent (within last 5 years and excluding post-grad year) acute, emergency, or complex primary health clinical experience – essential
• Demonstrated ability to apply critical thinking and clinical judgment in high-pressure or unpredictable scenarios
• Outstanding communication skills – supporting diverse populations, including those with mental health concerns, low English proficiency, and limited health literacy
• Strong computer literacy and confidence with telehealth platforms and digital tools
• A passion for making a difference while working flexibly from home
• Residence within Australia

Key Details

• Part-time or full-time (minimum 20 hours per week)
• Shift options: 2-10 hours
• Operational hours: 3pm – 9am, Monday to Saturday
• Initial contract: until 30 June 2026

Why Join Us?

• Grow your skills in Telehealth — a rapidly expanding area of healthcare delivery
• Play a critical role in emergency and urgent health triage
• Be part of a collaborative and supportive team working virtually
• Contribute to reducing pressure on Australia’s emergency services
• Flexible, home-based environment

Apply

If you are a Registered Nurse with the relevant health experience, we’d love to hear from you.

For enquiries, please contact:

Andrian Publico
Culture and Performance Support Officer

We are an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans, and people living with disabilities. As a veteran-owned business, we also welcome ADF veterans with relevant clinical experience.

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