Vinnies Van's IPAD Trainer

St Vincent de Paul Society NSW; Council of the City of Sydney; On-site; AUD 30,000 - 60,000; Full time

Job summary

A community support organization is seeking a Vinnies Van iPad Trainer to support volunteers in using the new iPad App. This role involves direct training and troubleshooting, along with evening shifts on Van runs. Ideal candidates will have experience in Community Services, strong administrative skills, and the ability to build relationships. This position offers a supportive team environment with opportunities for professional growth.

Benefits

Supportive Team

Tax-free benefits up to $15,900

Career Progression

Learning & Development programs

Wellbeing Support

Inclusive Culture

Paid parental leave

Qualifications

• Experience in Community Services or a related field.
• Strong confidence using Apple iPads and basic digital systems.
• Solid administrative skills and competency with Microsoft Office.
• Strong relationship building skills and the ability to support and motivate volunteers.
• Organisational skills and reliability to support scheduled training sessions.
• Flexibility to work night shifts as needed.
• Understanding of challenges facing volunteers and people experiencing homelessness.

Responsibilities

• Train, mentor and support volunteers to use the Vinnies Vans V1 iPad App.
• Encourage accurate assessment, reporting and entry of data.
• Troubleshoot technical or user issues.
• Participate in training updates.
• Join volunteers on evening Van runs to provide coaching.
• Build strong relationships with Vinnies Van Coordinators and volunteers.

Skills

Strong confidence using Apple iPads

Relationship building skills

Organisational skills

Administrative skills with Microsoft Office

Education

Experience in Community Services or a related field

Experience in the NFP sector

Job description

Location: Lewisham, NSW, AU, 2049

Requisition ID: 1929

About Us

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture.The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

Your Role

Join the Vinnies team and play a hands‑on role in supporting one of Vinnies’ most loved services. As a Vinnies Van iPad Trainer, you’ll work directly with volunteers across various regions to help them confidently use our new Vinnies Vans V1 iPad App, ensuring accurate data entry, warm referrals and smooth service delivery to community members who rely on us.You’ll spend time on the road and on evening shifts, accompanying volunteers on Vinnies Van runs, providing practical training, troubleshooting, and building supportive relationships that help lift the quality and consistency of our outreach.If you enjoy coaching others, love tech that makes a difference, and thrive in community focused work, this role offers purpose, flexibility and meaningful impact.

Your Responsibility

Train, mentor and support volunteers to confidently use the Vinnies Vans V1 iPad App.

Encourage accurate assessment, reporting and entry of data, including warm and soft referrals.

Troubleshoot technical or user issues and elevate relevant feedback to the State Manager.

Participate in training updates to stay across app enhancements and rollout plans.

Join volunteers on evening Van runs to provide real‑time coaching and support.

Build strong, positive relationships with Vinnies Van Coordinators and volunteers across locations.

You Will Need

Experience in Community Services or a related field.

Strong confidence using Apple iPads and basic digital systems.

Solid administrative skills and competency with Microsoft Office.

Strong relationship building skills and the ability to support and motivate volunteers.

Organisational skills and reliability to support scheduled training sessions.

Flexibility to work night shifts as needed for Vinnies Van schedules.

Experience in the NFP sector.

Understanding of challenges facing volunteers and people experiencing homelessness.

Prior experience with the Vinnies Van is a bonus.

Apply Now

If this sounds like you, don’t wait‑apply now, we are interviewing applications as we receive them.

We offer:

• Supportive Team – Join a welcoming, values‑driven team with a strong sense of community.
• Boost Your Take‑Home Pay – Access up to $15,900 in tax‑free benefits for everyday expenses.
• Career Progression – Grow with clear pathways to leadership and internal opportunities.
• Learning & Development – On‑demand training to support your professional growth.
• Wellbeing Support – EAP and wellness services to support your mental and physical well‑being.
• Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs.
• Leave Benefits – Enjoy up to 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.

St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment processp>

The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre‑employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.