Video Conferencing Officer

Victorian Government; Melbourne; On-site; AUD 81,000 - 99,000; Part time

Job summary

The Department of Justice and Community Safety is seeking a Video Conferencing Officer to coordinate video conferences involving people in custody, working with prison staff, courts, lawyers and other service providers.

The role operates on a fixed-term, part-time basis across standard weekday hours, with some weekend shifts by negotiation, and offers the chance to support safe and fair justice services across Victoria.

Qualifications

• There are no mandatory qualifications for this role.
• You should also have: strong scheduling, clear thinking, flexibility, and inclusive communication.

Responsibilities

• keep accurate schedules for court appearances and legal conferences
• provide timely information about prisoner locations and bookings
• manage bookings in the AVL Scheduler and use prison resources well
• record clear data, correspondence and booking information
• give practical advice and basic help with video conferencing issues.

Skills

Scheduling skills

Problem solving

Teamwork

Inclusive communication

Job description

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• You will help coordinate video links for courts, lawyers and prisons.
• You will keep bookings accurate and help matters run on time.
• You will work across weekdays, with some weekend shifts as needed.
• You will enjoy varied work that supports safe and fair justice services.
• Fixed-Term (12 months), part-time role earning $81,496 - $98,955per year, plus super.

About us

The Video Conferencing Coordination Unit (VCCU) supports the work of the Sentence Management Division within Corrections Victoria and is responsible for the coordination of all video conferences/Audio Visual Links (AVL) where a prisoner is involved, including but not limited to: court appearances (TeleCourt), conferences with legal representatives and court ordered assessments.

The VCCU operations are between 7am-7pm Monday to Friday and 7am-4pm Saturday and Sunday. The position is a fixed line across weekdays with specific work days by negotiation.

What you will do

As Video Conferencing Officer, you will coordinate video conferences involving people in custody.

You will work with prison staff, courts, lawyers and other service providers.

You will:

• keep accurate schedules for court appearances and legal conferences
• provide timely information about prisoner locations and bookings
• manage bookings in the AVL Scheduler and use prison resources well
• record clear data, correspondence and booking information
• give practical advice and basic help with video conferencing issues.

About you

There are no mandatory qualifications for this role. You will need to complete the required pre-employment checks.

You should also have:

• strong scheduling skills that help you manage changing work and priorities
• clear thinking that helps you solve problems and make sound decisions
• flexibility and teamwork when working with people across different services
• inclusive communication that respects people from different backgrounds.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Shaun Minehan at [e-mail].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

IMPORTANT INFORMATION

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and y oung people we have contact with, deliver services to, or are impacted by our work.

Applications close Tuesday 20 October 2026 at 11.59pm