Venue Manager

Army & Air Force Canteen Service; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Free gym access

Food discounts

Job summary

Army & Air Force Canteen Service (AAFCANS) in Melbourne is seeking a Venue Manager to lead a café team at Victoria Barracks. You will drive day-to-day operations, ensure exceptional customer service, and uphold quality, safety, and presentation standards in a weekday, on-site role.

The ideal candidate has at least 3 years in a similar cafe/venue role, strong barista skills, and proven leadership and interpersonal abilities. This position offers a supportive team environment and staff benefits.

Qualifications

• Minimum 3 years in a similar cafe/venue role.
• Strong customer service and leadership abilities.
• Passion for coffee, food, and people.

Responsibilities

• Oversee day-to-day cafe operations including ordering, stock control, and rostering.
• Foster a positive team culture aligned with brand values.
• Manage labour and sales budgets effectively.
• Identify opportunities to boost sales and enhance customer experience.
• Maintain high standards of quality, safety, and presentation.

Skills

Coffee passion

Leadership

Customer service

Barista skills

Job description

Army & Air Force Canteen Service - Melbourne VIC

Join Our Team as a Venue Manager at Victoria Barracks Melbourne

Are you a passionate and experienced Café Manager ready to lead and inspire a dedicated team? We're looking for someone with real passion for coffee and food with leadership abilities to deliver an outstanding customer experience.

At AAFCANS we are more than a team, we're partners in a community dedicated to making a difference in the lives of Defence personnel. Joining us means being part of a passionate company committed to delivering exceptional hospitality while making a positive impact.

What We Offer:

Monday to Friday schedule, with no weekends or public holidays!

Opportunity to lead an established team

Modern, well-equipped facilities

Excellent team benefits, including free gym access, food discounts, and more

Your Responsibilities:

• Oversee the day-to-day operations of the café, including ordering, stock control, and rostering
• Foster a positive team culture aligned with our brand values
• Manage labour and sales budgets effectively
• Identify opportunities to boost sales and enhance the customer experience
• Maintain high standards of quality, safety, and presentation in the café

You'll Be Perfect for This Role If You Have:

• A passion for coffee, food and people
• At least three years of experience in a similar role
• Strong customer service and barista skills
• Excellent interpersonal communication and leadership abilities

Find your purpose and join us at AAFCANS, where passion and service meet to provide support for those serving our nation.

Shortlisted candidates will be contacted directly.