Various Security Operations Part time Sessional and Full time Team Leader

Department of Parliamentary Services; Canberra; On-site; AUD 70,000 - 85,000; Full time

Job summary

A government department is seeking a Security Operations Team Leader in Canberra. This role involves leading a team of Parliamentary Security Service Officers to ensure security within Australian Parliament House. The ideal candidate will possess excellent customer service skills and the ability to effectively manage and mentor team members. Experience in incident reporting and a commitment to maintaining security policies are essential for this permanent position with both full-time and part-time options available.

Qualifications

• Ability to lead a diverse team of security officers effectively.
• Experience in incident reporting and compliance with security policies.
• Capability to manage performance issues within the team.

Responsibilities

• Lead teams to deliver security outcomes in Parliament House.
• Mentor and develop team members' skills and performance.
• Support managers with planning and roster management.

Skills

Excellent customer service skills

Effective communication

Negotiation skills

Situation de-escalation

Job description

Various Security Operations Part time Sessional and Full time Team Leader

Department of Parliamentary Services – Canberra ACT

Part time, Full time, Permanent, Casual/Temporary

The Department of Parliamentary Services (DPS) is recruiting for a Parliamentary Service Level 4 Various Security Operations Part time Sessional and Full time Team Leader within Security Operations.

Security Operations Team Leaders are responsible for leading teams of Parliamentary Security Service Officers to deliver security outcomes within Australian Parliament House. Team Leaders mentor and develop their team members, address any performance issues, and are responsible for building and maintaining a positive culture within their team. Team Leaders lead response to security, first aid or other emergency management incidents within Australian Parliament House.

Team Leaders have excellent customer service skills, and are able to effectively communicate, negotiate and when required de‑escalate situations with people from all walks of life. They support their managers by providing clear and accurate incident reporting, assisting with planning and rostering, and ensuring their team members understand and comply with Australian Parliament House security policies and procedures.

Security Operations Team Leaders may lead teams of security officers undertaking general security and emergency response duties, or Control Room operators responsible for managing security infrastructure within Australian Parliament House.

Full‑time Employees:

Employees engaged on a full‑time basis will work an average of 37.5 ordinary hours per week over the 24/7 rotating shift roster cycle.

Part time Sessional Employees:

Permanent part‑time employment (sessional employment) as a PSS Team Leader provides an opportunity that is unique to Australian Parliament House and the Australian Public Sector. As a sessional officer you are a permanent part‑time Commonwealth employee, and only commit to working during the days that Parliament is sitting (have a look at the Parliamentary Sittings 2025, noting that the 2026 calendar will be released in the near future).

As a sessional employee you primarily support the House of Representatives and Senate chambers, giving you a front‑row seat to Australia’s democracy in action.

Sessional employment is perfect if you want the certainty of permanent Commonwealth employment, however, may also want to study, work predominantly outside of school holidays, are returning to work or starting to transition away from full‑time employment, have another part‑time role, or just want to spend most of your time pursuing other interests outside of work!

The key duties of the position include:

Please click the “apply now” button to go to the DPS Careers Webpage where you can find more information about the position and relevant duty statement.

Eligibility

• The successful applicant will be required to obtain and maintain a Negative Vetting 1 (Confidential/Highly Protected/Secret) security clearance.
• Shortlisted applicants will need to undertake Parliamentary Security Service fitness and medical assessments to confirm their suitability for the role.

Notes

At DPS, we acknowledge the value diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.

Getting to know the Department of Parliamentary Services

The Department of Parliamentary Services (DPS) supports Australia’s Parliament and parliamentarians through innovative, unified and client focused services. DPS is proud to be the custodian for Australian Parliament House (APH) as the working symbol of Australian democracy and as a significant destination for our citizens and international visitors alike. It is a place where more than 3,500 people work on sitting days and which nearly one million people visit each year.