Urgent Care Manager

For Health Group; Sydney; On-site; AUD 120,000 - 150,000; Full time

Job summary

ForHealth Group in Australia is seeking an experienced Urgent Care Manager to lead one of its high-performing Urgent Care Clinics. This full-time role combines clinical leadership with operations oversight, workforce coordination, and a commitment to delivering an exceptional patient experience.

You will be the on-site leader, ensuring safe, efficient service delivery, maintaining governance standards, and shaping future urgent care practices within the network while managing recruitment,

Qualifications

• Registered Nurse or Paramedic with current AHPRA registration.
• Minimum 3 years of direct clinical experience in urgent care, ED, remote nursing, paramedicine, or similar.
• Previous clinical leadership or supervisory experience desirable.
• Triage experience is highly regarded.
• Strong communication, clinical knowledge, relationship-building, and conflict-resolution skills.
• Ability to work autonomously, delegate effectively, and lead a multidisciplinary team.
• Flexibility to work across a rotating roster.

Responsibilities

• Oversee day-to-day operations to ensure the centre is safe, efficient, and patient-ready.
• Build strong relationships with local hospitals, PHNs, GPs and community partners to support service growth.
• Support training, competencies, and ongoing development of the clinical team.
• Coordinate equipment, stock, consumables, facilities issues and site presentation.
• Lead recruitment, onboarding, rosters, and workforce planning for all site staff.
• Optimise patient flow, triage processes, and clinical workflows.
• Ensure compliance with UCC standards, audits, quality, and clinical governance.

Skills

Clinical leadership

Communication

Team leadership

Autonomy

Conflict resolution

Education

RN or Paramedic qualification

Job description

About ForHealth

ForHealth is one of Australia’s largest and fastest-growing primary healthcare organisations. With 100+ medical centres, 1,500+ independent practitioners and over 8 million patient consultations every year, we are dedicated to delivering high-quality, accessible care to every community we serve.

As a national leader in Urgent Care Clinics, we pride ourselves on providing safe, timely, and patient-centered care for those moments that are urgent but not an emergency. Our teams benefit from progressive clinical models, strong operational support, and a collaborative culture that continues to set the benchmark as we expand across Australia.

The Role

We are seeking an experienced, confident and forward-thinking Urgent Care Manager to lead one of our high-performing Urgent Care Clinics.

This role is integral to the success of the service bringing together clinical leadership, operational oversight, workforce coordination, and a commitment to an exceptional patient experience. You will act as the central point of leadership on site, ensuring the clinic runs safely, efficiently, and in alignment with ForHealth’s quality, governance, and service standards.

You will have the scope to influence local service delivery, drive high-quality clinical practice, and help shape the future of urgent care within ForHealth.

This is a full-time position, with a combination of clinical and non-clinical duties allowing you to remain hands‑on while leading operational and people management functions.

Your Responsibilities

• Oversee day-to-day operations to ensure the centre is safe, efficient, and patient-ready.
• Build strong relationships with local hospitals, PHNs, GPs and community partners to support service growth.
• Support training, competencies, and ongoing development of the clinical team.
• Coordinate equipment, stock, consumables, facilities issues and site presentation.
• Lead recruitment, onboarding, rosters, and workforce planning for all site staff.
• Optimise patient flow, triage processes, and clinical workflows.
• Ensure compliance with UCC standards, audits, quality, and clinical governance.

About You

• Registered Nurse or Paramedic with current AHPRA registration.
• Minimum 3 years of direct clinical experience in either urgent care, ED, remote nursing, paramedicine, or similar.
• Previous clinical leadership, management, or supervisory experience desirable. (ANUM/ Clinical Coordinators encouraged to apply).
• Triage experience is highly regarded.
• Strong communication, clinical knowledge, relationship-building, and conflict-resolution skills.
• Ability to work autonomously, delegate effectively, and lead a multidisciplinary team.
• Flexibility to work across a rotating roster.
• You will be required to provide a Working with Children’s check, National Police check if not already obtained and International police check where relevant.

Why Join ForHealth?

• Career Progression: We want to encourage you to build a long-term career with ForHealth Group with countless opportunities to learn and grow.
• Top of scope practice: Enhance your skills joining a high performing team/ culture with endless opportunities to shape the future of Urgent Care.
• Attractive Remuneration: Enjoy a competitive bonus structure that rewards your dedication, performance and impact in driving excellence across our Urgent Care Network.
• Amazing Healthcare Perks: Everyday savings on groceries, retail, utilities and more through the Flare benefits platform, salary packaging options including novated leases for vehicles with running costs included.
• Work-life balance: No overnight work, with plenty of opportunities to ensure you have a healthy work structure.

Commitment to Child Safety

Urgent Care Network Australia is committed to maintaining a child-safe and inclusive environment.

Successful candidates must:

• Comply with child safety policies and the Code of Conduct
• Complete mandatory child safety training on commencement and annually
• Maintain professional standards that support the safety and wellbeing of children and vulnerable people

Join us in creating a healthier Australia and be part of a company that values training, development, and internal promotion.

ForHealth Group is committed to diversity and inclusion.

We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages.

ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).