Urgent Care Coordinator | Remote | Full Time

ForHealth Group; Hillcrest; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Dental discount

Health insurance discount

Fitness Passport

Employee Assistance Program (EAP)

Flare benefits platform

Salary packaging options

Uniforms provided

Free onsite parking

Induction and training

No night shifts

Job summary

ForHealth Group is expanding its Urgent Care network in Australia and is seeking an experienced Operations Coordinator to support multiple centres. You will coordinate clinical staffing, respond quickly to gaps, and build strong relationships with clinicians and leaders to ensure high-quality patient care.

Join a growing team that values resilience, proactive problem-solving, and exceptional service. The role offers opportunities for development, ongoing training, and a collaborative work

Qualifications

• Ability to identify emerging risks and trends in Urgent Care operations.
• Solution‑oriented with a can‑do attitude and attention to detail.
• Strong stakeholder relationships with clinicians and leaders.

Responsibilities

• Coordinate clinical workforce requirements across multiple centres.
• Respond rapidly to workforce gaps and operational challenges.
• Build relationships with doctors, nurses and leaders.
• Identify trends and implement proactive solutions before issues escalate.
• Collaborate across teams to ensure safe, efficient patient care.
• Manage competing priorities with meticulous attention to detail.

Skills

Pattern recognition

Resilience under pressure

Interpersonal skills

Organisational skills

Problem solving

Negotiation skills

Job description

About ForHealth

ForHealth is one of Australia’s largest and fastest-growing primary healthcare organisations. With more than 100 medical centres, over 1,500 independent practitioners, and more than 8 million patient consultations annually, we are committed to delivering accessible, high-quality healthcare to communities across Australia. As a national leader in Urgent Care Clinics, we provide safe, timely, and patient-centred care for conditions that are urgent — but not emergencies. Our continued growth across Queensland has created an exciting opportunity for an experienced and highly organised Operations Coordinator to join our Urgent Care team.

About the Role

What We're Looking For

You are someone who:

• Has exceptional pattern recognition and can quickly identify emerging risks and trends.
• Brings a cannot be defeated attitude, remaining focused and solution-oriented no matter the challenge.
• Is emotionally resilient and performs exceptionally in a dynamic, high‑pressure environment.
• Takes immense pride in the quality and accuracy of your work.
• Has outstanding interpersonal skills and can build strong relationships with clinicians, leaders and stakeholders.
• Thinks quickly, remains calm under pressure, and is driven to find practical solutions.
• Is naturally persuasive, with the confidence to influence outcomes and negotiate effectively.
• Has excellent organisational skills and can confidently juggle competing priorities without losing attention to detail.
• Is proactive, adaptable and thrives in an environment where every day presents a new challenge.

What You'll Be Doing

As an Urgent Care Coordinator, you will play a pivotal role in supporting the operational success of our Urgent Care network by:

• Coordinating clinical workforce requirements across multiple centres.
• Responding rapidly to workforce gaps and operational challenges.
• Building strong relationships with doctors, nurses and operational leaders.
• Identifying trends and implementing proactive solutions before issues escalates.
• Collaborating across teams to ensure safe, efficient and high‑quality patient care.
• Managing competing priorities while maintaining exceptional attention to detail.
• Delivering outstanding customer service to both internal and external stakeholders.

Why Join Us?

This is an opportunity to make a genuine impact within a growing Urgent Care network. You'll join a collaborative, high‑performing team where your ideas are valued, your resilience is recognised, and your ability to solve complex problems will directly contribute to delivering exceptional patient care.

What We Offer

• Amazing health care perks which include:
  • 20% off dental treatments for you and your family
  • Health insurance discounts
• Fitness Passport – discounted gym benefits for you and your family.
• 24/7 access to a national leading Employee Assistance Program (EAP).
• Everyday savings on groceries, retail, utilities and more through the Flare benefits platform.
• Salary packaging options including novated leases for vehicles with running costs included.
• ForHealth Group branded uniforms provided.
• Free onsite parking at our Medical Centres.
• Ongoing training, development and support that includes a fantastic induction into Urgent Care.
• Better work‑life balance – no more night shifts!

Join us in creating a healthier Australia and be part of a company that values training, development, and internal promotion. If you're ready to be part of this first‑class team, apply now!

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organization culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).