Underwriter

MetLif; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Life insurance

Parental leave

Menopause leave

Car lease

Employee Assistance Program

Study assistance

Volunteer leave

Medical support

Job summary

MetLife Australia is seeking an experienced underwriter to assess new business, additions and alterations across risk products within delegated authority. The role includes mentoring underwriters, over-authority checks, and developing guidelines with the technical underwriting team.

You will underwrite across product lines for retail, group and corporate segments, while maintaining strong relationships with advisers and brokers.

Qualifications

• Minimum five years of underwriting experience across all risk types (retail, group and Corporate).
• Excellent written and verbal communication skills.
• Ability to mentor and coach underwriters and collaborate with cross-functional teams.

Responsibilities

• Assess new business, additions, alterations and other transactions within delegated authority.
• Underwrite across all product lines and benefits per standards and targets.
• Mentor underwriters, perform over-authority checks and develop guidelines with the technical underwriting team.
• Provide coaching, training and technical guidance to staff.
• Build relationships with advisers, brokers, reinsurers and service providers.

Skills

Underwriting

Mentoring

Communication

Analytical skills

Time management

Job description

The position is responsible for the assessment of new business, additions, alterations or other relevant transactions for all of MetLife’s risk products within their delegated authority. Additional key responsibilities include mentoring underwriters; undertaking over-authority checking; developing and presenting training to staff as required; and working with the technical underwriting team to develop guidelines as appropriate.

• Analyse personal, financial and medical data in order to assess insurance applications via desktop and telephone underwriting
• Underwrite all product lines and benefits within established underwriting authority, service standards and productivity targets
• Underwrite to MetLife’s stated underwriting standards and principles to ensure profitable and reasonable risks are accepted
• Contribute to development and monitoring of underwriting rules for MetLife’s automated underwriting engine
• Consults with senior staff, other underwriters and the Chief Medical Officer as required
• Keeping abreast of industry trends and providing input into the formulation of the underwriting policy, philosophy and process as required
• Provide technical advice and guidance to other team members, including reviewing and signing off when second signatory is required
• Provide coaching and mentoring to underwriters within the team
• Build and maintain strong relationships with advisers/brokers, reinsurers, intermediaries, and service providers
• Work within Legal, Compliance and other regulatory framework
• Undertake retrospective underwriting reviews in a timely manner within legal frameworks
• Promote MetLife’s values to external clients and customers
• Provide underwriting opinions to Claims and other teams
• Perform other appropriate tasks as designated by UnderwritingManagement
• Self motivated with excellent time management skills
• Ability to contribute positively and consistently to the underwriting team’s rules of engagement and MetLife’s culture of Fast, Easy and Caring
• Experience in underwriting of all products (Term Life, TPD, Critical Illness and IP including complex medical and financial risks
• Ability to work across multiple product lines including retail, group and corporate streams
• Expertise maintaining relationships at all levels whilst displaying strong interpersonal skills
• Excellent written and verbal communication skills
• Solid commercial and industry awareness
• Strong customer focus, excellent problem solving ability, analytical skills and adaptability to change
• Desire to be actively involved in industry seminars, discussion groups and forums

Qualification Required

• Minimum five years of underwriting experience across all risk types (retail, group and Corporate)

Key Business Relationships

Internal

• Underwriting team members
• Technical underwriting team
• Claims team members
• Product teams
• Administration teams
• Distributions, marketing and actuarial teams
• Legal and Compliance

External

• Life insurance industry

Benefits We Offer

When you join MetLife Australia, you are joining a company that demonstrates holistic care and wellbeing for employees with benefits and programs that address physical, mental, social and financial health. We offer life insurance benefits, generous paid parental leave, market leading menopause and fertility leave, car leasing and more. As well as Employee Assistance Program (EAP), access to 360Health medical support, volunteer leave and study assistance.

About MetLife

Recognised on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Diversity Council of Australia Inclusive Employer Award, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!