Underground Field Service Technician

Ampcontrol; Newcastle-Maitland; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

4-day working week

LAHA and underground allowances

Nightshift allowances

Fully maintained company vehicle and a

fuel card including personal use

Accommodation provided and travel time

Job summary

Ampcontrol's Underground Field Service team is growing, and we’re seeking skilled Field Service Technicians to support our underground mining customers across New South Wales and Queensland. Based out of Tomago, NSW, you’ll travel regularly to mine sites and provide installation, testing, commissioning, maintenance and breakdown support, with a 4-day work week and comprehensive travel benefits.

You’ll work on longwall systems, development power, conveyor and gas monitoring equipment, high

Qualifications

• Must hold Electrical Trade Qualification with Electrical Supervisors license
• Experience with HV electrical equipment in mining/industrial environments
• Strong diagnostic and fault-finding capabilities
• Experience with underground coal systems, ideally Ampcontrol controls
• Knowledge of explosion protection techniques
• Strong report writing and communication skills

Responsibilities

• Install, test and commission electrical equipment underground and in workshops
• Perform onsite electrical auditing, testing, fault-finding and breakdown support
• Commission and install mining electrical systems and equipment
• Provide face-to-face technical support to customers onsite
• Work autonomously and in small teams across various mine sites
• Complete service reports and maintenance documentation promptly
• Maintain safety, quality and customer satisfaction

Skills

Diagnostic fault-finding

Communication skills

Report writing

Customer service

Education

Electrical Trade Qualification

Electrical Supervisors license

Tools

HV electrical equipment

Job description

Ampcontrol's Underground Field Service team is growing, and we're looking for skilled Field Service Technicians to support our underground mining customers across New South Wales and Queensland.

This is an opportunity to join a specialist field service team working on industry-leading mining and electrical systems. You'll provide installation, testing, commissioning, maintenance and breakdown support across a variety of underground coal operations while enjoying a 4-day working week, strong earning potential and extensive travel benefits.

Based out of Tomago, NSW, this role involves regular travel throughout NSW, with occasional travel to QLD. This is not a FIFO position.

Benefits of Working Within Underground Field Service

• 4-day working week
• LAHA, underground allowances and nightshift allowances
• Fully maintained company vehicle and fuel card, including full personal use
• All accommodation provided and travel time paid

What You'll Be Doing

As a Field Service Technician, you'll play a key role in supporting, maintaining and commissioning Ampcontrol equipment and systems across underground mining operations. Working independently and within small teams, you'll provide technical expertise and frontline support to customers across a range of mine sites.

You'll be working on equipment and systems include:

• Longwall systems
• Development power systems
• Conveyor signal line and communication systems
• Gas monitoring equipment
• High voltage electrical equipment
• Diesel plant electrical systems

Key responsibilities include:

• Install, test and commission electrical equipment underground and within workshop environments
• Perform onsite electrical auditing, testing, fault finding and breakdown support
• Commission and install mining electrical systems and equipment
• Provide face-to-face technical support to customers onsite
• Work independently and collaboratively across a variety of mine sites
• Complete service reports and maintenance documentation in a timely manner
• Maintain a strong focus on safety, quality and customer satisfaction

About You

To succeed in this role, you will bring:

• Electrical Trade Qualification with Electrical qualified Supervisors license
• Experience working with HV electrical equipment and systems within mining or industrial environments
• Strong diagnostic and fault-finding capabilities
• Experience with underground coal systems, ideally including Ampcontrol-controlled systems
• Demonstrated knowledge of explosion protection techniques
• Strong report writing and communication skills
• A proactive and task-focused approach to problem solving
• The ability to work autonomously and make sound decisions
• A commitment to providing exceptional customer service
• Flexibility to travel and work away from home as required

The following qualifications and experience will be highly regarded:

• Hazardous Area Competencies
• HV Switching Qualification
• AS3800 Repair & Overhaul Competencies
• Understanding of AS3800, AS4871, AS5368 and AS2290
• Previous experience with Ampcontrol products and systems
• Testing of Protection relays

Employee Benefits

At Ampcontrol, we believe great work deserves great rewards. When you join us, you'll have access to a wide range of benefits designed to support your wellbeing, lifestyle, and career growth, including:

• Flexible work arrangements to suit your lifestyle
• Paid parental leave to support your family
• Salary packaging options to help you make the most of your income
• Purchased leave for greater work-life balance
• Discounted private health care
• Wellbeing programs and employee discounts
• Education assistance and career development support

We value Equity, Diversity and Inclusion and are committed to Reconciliation through our Reflect Reconciliation Action Plan. Join us in our journey towards Reconciliation and making a meaningful impact in the community.