Ukg/Kronos Systems Analyst - Hybrid Hr & Scheduling Expert

Mayday Recruitment Group - Winner Outstanding Agency 2023; Sydney; Hybrid; AUD 84,000 - 140,000; Full time

Benefits offered by this job

Hybrid work arrangements

Job summary

Mayday Recruitment Group in Sydney is seeking an experienced UKG Analyst for a hands-on role within a large People & Culture team on a 6-month fixed-term contract. You will own day-to-day UKG/Kronos support, system setup, data accuracy, timekeeping, rostering, and reporting, collaborating with stakeholders across the business, with hybrid work (3 days in office) in Sydney CBD.

The ideal candidate has 2+ years with UKG/Kronos, experience supporting HR/workforce systems, strong data skills, and

Qualifications

• Hands-on experience with UKG/Kronos (2+ years)
• Experience supporting or administering a workforce management system
• Strong knowledge of time & attendance, rostering and scheduling
• Ability to investigate and resolve system issues
• Experience with system changes, releases, upgrades or improvement projects

Responsibilities

• Provide hands-on support to users and resolve system-related queries
• Assist with system setup, changes and ongoing administration
• Maintain accurate workforce and organisational data within the platform
• Support timekeeping, attendance, rostering and scheduling functionality
• Investigate system issues and work through solutions with stakeholders
• Review processes and identify opportunities to improve system functionality and user experience
• Assist with system releases, upgrades and testing activities
• Produce workforce reports and provide data to support business requirements
• Partner with internal teams to translate system needs into practical solutions
• Maintain user guides and system documentation and provide training where required

Skills

Stakeholder management

Data analysis

Reporting & analytics

System troubleshooting

Training & documentation

Tools

UKG Kronos

Job description

Job Description

An excellent opportunity for an experienced UKG Analyst to join a well-established organisation on an initial 6-month fixed-term contract.

This is a hands‑on systems position within a large People & Culture environment, suited to someone who enjoys solving problems, improving processes and supporting the effective use of workforce management technology across a complex business.

What's in it for you?

• Initial 6-month fixed-term contract
• Up to $140,000 package
• Sydney CBD location
• Hybrid working -3 days in the office
• Join an established and supportive People & Culture function
• Work with a widely used workforce management platform
• Varied role combining BAU support with systems improvement
• Opportunity to work with stakeholders across multiple areas of the business

The role

You will take ownership of the day‑to‑day support and effective use of the UKG / Kronos platform, including:

• Provide hands‑on support to users and resolve system‑related queries
• Assist with system setup, changes and ongoing administration
• Maintain accurate workforce and organisational data within the platform
• Support the effective use of timekeeping, attendance, rostering and scheduling functionality
• Investigate system issues and work through solutions with relevant stakeholders
• Review existing processes and identify opportunities to improve system functionality and user experience
• Assist with system releases, upgrades and testing activities
• Produce workforce reports and provide meaningful data to support business requirements
• Partner with internal teams to understand system needs and translate these into practical solutions
• Maintain user guides and system documentation and provide support and training where required

The ideal candidate

• Demonstrated hands‑on experience working with UKG / Kronos (2+ years)
• Experience supporting or administering a workforce management or HR system
• Strong knowledge of time & attendance, rostering and scheduling
• Confidence investigating and resolving system issues
• Experience with system changes, releases, upgrades or improvement projects
• Strong attention to detail and confidence working with workforce data
• Exposure to reporting and analytics within UKG / Kronos
• Strong communication and stakeholder management skills
• Ability to confidently communicate technical concepts to everyday system users