UFC GYM Personal Training Sales Manager

UFC Gym - Downtown Pittsburgh; Southern Downs Regional; Sur place; AUD 108 000 - 166 000; Plein temps

Avantages offerts par ce poste

Health insurance for eligibleemployees

Free uniforms

Training & development

Wellness resources

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Vision insurance for eligibleemployees

Dental insurance for eligibleemployees

Paid time off

Tuition assistance

Résumé du poste

UFC GYM Downtown Pittsburgh is seeking a Personal Training Sales Manager to ensure an exceptional member experience and drive revenue from Private Training and Supplements. You will oversee scheduling, coach teams, and enforce club policies, with 7-day availability including mornings and nights.

The role emphasizes achieving revenue goals through Private Training and Supplements, while delivering high-quality member service and overseeing scheduling and time-keeping activities.

Qualifications

• Knowledge of Personal Training techniques from assessment to program design and sales.
• Ability to operate and adjust all Fitness equipment.
• Familiarity with company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills with a customer-service focus.
• Ability to follow oral and written instructions; good organizational skills.
• Proficiency in MS Word and Excel.
• Adherence to meal and rest break periods; clock in/out.

Responsabilités

• Sell and conduct Private Training & Small Group Training with Members.
• Coordinate scheduling and administrative duties; manage time-keeping and policies.
• Coordinate with clients to arrange sessions, meetings or visits according to availability.
• Oversee club sales performance and staff metrics with Fitness Manager and others.
• Enforce policies and procedures to achieve revenue and service goals.
• Supervise coach sales activities and prepare daily paperwork.

Connaissances

Personal Training techniques

Sales skills

Equipment operation

Communication skills

Customer service

Follow instructions

MS Word

MS Excel

Meal/rest break adherence

Management experience

Formation

Certification from UFC Gym (recognized)

CPR/AED certification

High school diploma or GED

Four-year degree (preferred)

2+ years related experience

Outils

Microsoft Word

Microsoft Excel

Description du poste

GENERAL SUMMARY

Benefits

• Vision insurance for eligible employees
• Health insurance for eligible employees
• Free uniforms
• Training & development
• Wellness resources
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule

GENERAL SUMMARY

The Personal Training Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. Personal Training Sales Manager are responsible for delivering great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Sell and Conduct Private Training & Small Group Training with Members
• Sells training sessions. Executes an effective prospecting strategy, conducts guest tours, and responsible for completing sales of staff when needed through the Turn-Over process.
• Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff.
• Member prospecting in person/digital to generate complimentary appointments to sell personal training programs to.
• Ensures accurate administration of client Programs, supplement purchases, measurement tracking, workout programs. Arrives on time, prepared and attentive for training appointments.
• Assists in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops, etc.
• Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements.
• Reviews daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff members to identify issues and clarify behaviors needed to achieve club sales goals.
• administers company policies as they relate to the sales process.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
• Independently schedule and manage client appointments to ensure optimal time management and service delivery.
• Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs.
• Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations.
• Responsible for managing personal client scheduling and calendar coordination.
• Oversaw the full scheduling lifecycle for individual client appointments.
• Club Administration
• Works with the Fitness Manager to ensure coaches are productive, that revenue and service goals are properly communicated and that the Club remains on-track to attain daily, weekly and monthly financial goals.

Sets monthly, weekly and daily goals and objectives which are consistent with or above those of the Company. Conducts monthly, weekly and daily meetings with the coaches to review performance and operations and offer direction, motivation and guidance toward achieving personal and club goals.

• Handles member service matters such as providing tours of the Club, explaining services offered by the Coaching Department and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate.

• Performs various administrative and housekeeping duties within assigned areas as needed. Alerts the Operations staff of repairs and maintenance needs in the club. Personally, conducts facility walk-through daily.

• Supervises coach sales activities. Reviews agreements and prepares daily paperwork. Complies with operational procedures in the club and follows-up with compliance checks through the monitoring of club systems and employee performance.

ORGANIZATION RELATIONSHIPS

The Personal Training Sales Manager will report directly to the Fitness Manager and/or General Manager. Personal Training Sales Manager will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees.

REQUIRED QUALIFICATIONS

• Knowledge, skills & abilities:
• In depth knowledge of Personal Training techniques from assessment to program design, and sales.
• Must be able to operate and adjust all Fitness equipment.
• Knowledge of company policies, practices and procedures, including emergency and safety procedures.
• Strong interpersonal and communication skills. Able to demonstrate and maintain a friendly, enthusiastic and positive attitude.
• Possesses a strong customer service focus. Responds professionally to requests and inquiries from guests, members and staff.
• Understands and follows oral and written instructions. Communicates clearly and concisely. Possesses strong organizational skills. Understands basic record keeping practices and procedures. Demonstrates the ability to organize and prioritize multiple tasks.
• Must be computer proficient, with basic skills in Microsoft Word and Excel.
• Adhere to meal and rest break periods and must clock in and out for all shift times.
• Required Experience:
• Minimum of one certification from organization recognized by UFC Gym
• Current CPR/AED certification
• High school diploma or GED.
• Four-year degree in a related field recognized by UFC Gym (preferred).
• Minimum 2 years of related experience.
• Experience in management/employee relations preferred.
• Physical Requirements:
• While performing the duties of this job, the employee is regularly required to stand.
• Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting, and prolonged standing and walking. Must be able to frequently lift and/or move up to 45+ lbs.

Benefits

• Employee discounts
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Training & development

Benefits

• Bonus based on performance for eligible employees
• Competitive salary
• Dental insurance for eligible employees
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance for eligible employees
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance for eligible employees
• Wellness resources

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Compensation: $75,000.00 - $115,000.00 per year

Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential – in our members, our teammates and ourselves. Think big, don’t settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out!

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at [phone] or [e-mail].

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.