Travel Consultant

Helloworld; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Helloworld in Sydney is seeking a Senior / Experienced Travel Consultant to join a collaborative and passionate team. You will create personalised travel experiences from start to finish and build lasting client relationships.

No KPIs or sales pressure—just a supportive environment where your destination knowledge and high‑level customer service shine, helping clients explore remarkable destinations with confidence.

Qualifications

• Proven experience as Travel Consultant or Travel Advisor.
• Excellent knowledge of destinations and travel products.
• Skilled in designing and selling travel experiences.
• Demonstrates outstanding customer service and multitasking ability.
• Able to work both independently and in a supportive team.

Responsibilities

• Create personalised travel itineraries from start to finish.
• Book flights, accommodation, tours, cruises.
• Provide expert destination advice.
• Build lasting relationships with clients.
• Coordinate complex itineraries and travel arrangements.
• Deliver exceptional service that earns repeat business.
• Share knowledge with the wider team.
• Collaborate to achieve great client outcomes.

Skills

Travel Consultant / Travel Advisor

Destination knowledge

Customer service excellence

Organization

Team collaboration

Independent work

Job description

We’re looking for a Senior / Experienced Travel Consultant to join our collaborative and passionate team.

Here, your experience is valued, your ideas are welcomed, and great customer service comes before hitting a sales target.

We’re looking for a Senior / Experienced Travel Consultant to join our collaborative and passionate team.

Here, your experience is valued, your ideas are welcomed, and great customer service comes before hitting a sales target.

A DIFFERENT KIND OF TRAVEL ROLE

No KPIs. No individual sales targets. No pressure to sell for the sake of selling.

Instead, we believe in working together, sharing knowledge and supporting each other to deliver exceptional experiences for our clients.

You’ll be joining a genuinely collaborative team where everyone contributes, celebrates each other’s wins and is happy to lend a hand when things get busy.

WHAT YOU’LL BE DOING

• Creating personalised travel experiences from start to finish
• Booking flights, accommodation, tours, cruises and tailor-made itineraries
• Using your destination knowledge to provide expert advice
• Building genuine, long-term relationships with clients
• Managing complex itineraries and travel arrangements
• Delivering exceptional customer service that keeps clients coming back
• Sharing your knowledge and experience with the wider team
• Working collaboratively to achieve great outcomes for our clients

WHO WE’RE LOOKING FOR

You’ll be an experienced travel professional who:

• Has strong experience as a Travel Consultant / Travel Advisor
• Has excellent destination knowledge and a genuine passion for travel
• Is confident designing and selling travel experiences
• Takes pride in providing outstanding customer service
• Is organised, reliable and able to manage multiple bookings
• Enjoys working as part of a supportive, collaborative team
• Is confident working independently but knows that teamwork makes the dream work
• Brings a positive attitude, professionalism and plenty of travel stories!

WHY YOU’LL LOVE WORKING WITH US

No KPIs. No targets. No sales pressure.

Just a team of experienced travel professionals who genuinely enjoy what they do.

We believe great consultants don't need to be pushed to sell — give them great clients, great products and the freedom to do what they do best, and the results will follow.

If you’re looking for a workplace where your experience is respected, your work is appreciated and you can focus on delivering amazing travel experiences, this could be the move you’ve been waiting for.