Trauma Response & Workplace Wellbeing Specialist

Converge; Newcastle; On-site; AUD 70,000 - 90,000; Full time

Job summary

A mental health care organization in Newcastle City Council, Australia, is seeking a professional for Critical Incident Response Services, including trauma support and consultancy. The ideal candidate will have experience in psychosocial interventions and must be trained in Psychological First Aid. This full-time position emphasizes collaboration and effective communication with all stakeholders.

Qualifications

• Experience in providing psychosocial interventions, support and counselling.
• Minimum 2 years trauma management and/or consultancy services.
• Ability to assess workplace issues and identify suitable intervention programs.

Responsibilities

• Provide Critical Incident Response Services to support customers.
• Support during incidents and inform organizations of recommendations.
• Deliver Employee Counselling and Training and Consulting Services as required.

Skills

Psychosocial interventions

Trauma management

Solution-focused advice

Time management

Negotiation skills

Collaboration

Job description

• Contractors/Employees – work according to your availability - Psychologists, Social Workers or Counsellors
• Partner up with a leading Mental Health services provider
• Grow your own private practice as a contractor
• Combination of assessment and onsite/phone-based response work
  
  

• Contractors/Employees – work according to your availability - Psychologists, Social Workers or Counsellors
• Partner up with a leading Mental Health services provider
• Grow your own private practice as a contractor
• Combination of assessment and onsite/phone-based response work
  
  

Seeking committed trauma management specialists who can support a diverse range of clients.

Converge International is a wholly Australian owned organisation with the wellbeing of people and their workplaces at the heart of all we do. We are a leader in providing health & wellbeing and people risk management solutions. We provide a range of Employee Assistance Programs, crisis response and consulting services. This is your opportunity to work with some of Australia's largest organisations in various industries including, government agencies and corporate organisations.

About The Role

The Purpose of this role is to provide Critical Incident Response Services (including emergency response, critical incidents, planned support service, disaster response and incident support forums) using the primary intervention models of Psychological First Aid, stepped care and referral pathways, to support Converge International’s customers. This support is required during an incident or organisational change, and will involve informing the organisations of themes, recommendations, or any internal (customer) process improvements. This role may also include the delivery of Employee Counselling and Training and Consulting Services.

We are seeking contractors who are experienced registered Psychologists and Social Workers to provide critical incident and crisis counselling support to our client organisations. Using Psychological First Aid (PFA) and other trauma specific interventions and approaches to support individuals and their organisations through providing one-on-one trauma support and group sessions.

About You

• Experience in providing psychosocial interventions, support and counselling.
• Relevant experience and minimum 2 years trauma management and/or relevant consultancy services
• Demonstrated ability to assess workplace issues, identify suitable intervention programs and provide solution- focussed advice to achieve agreed outcomes
• Have a passion to help people and enjoy working flexibly in a fast-paced environment
• Excellent time management skills, report writing skills and willingness to travel to client sites to do trauma response work
• Demonstrated ability and experience in delivering People Assist services (EAP, RRS).
• High level negotiation and facilitation skills
• Work collaboratively with all stakeholders
• Trained in Psychological First Aid as well as be registered with the appropriate professional body
• Have a current driver’s licence and access to a vehicle
  
  

Why Join Converge?

Working at Converge means joining a diverse, talented, and caring community where our people feel included, valued, and connected. We are passionate about transforming the wellbeing of people at work. Converge is committed to an inclusive culture where everyone is treated with respect and supported to thrive. We encourage and support applications from people of all levels of experiences and abilities, ages, diverse backgrounds, and cultures, including First Nations people and the LGBTQIA+ community.

If this sounds like the ideal role for you, click ‘Apply now’ to complete the online application.

For more information visit www.convergeinternational.com.au.

Please note that Converge will not ask you for personal details, including banking details, when you are undergoing the recruitment process. Talent Acquisition Consultants will only contact you via email and/or phone call, not through social media channels. Any details provided will be store securely in line with Converge International’s Privacy Policy which is available on our website by visiting https://convergeinternational.com.au/privacy-policy/