Trauma Informed Residential Youth Worker – Bundaberg

Healthcare Australia; Australia; On-site; AUD 64,000 - 116,000; Part time

Benefits offered by this job

Flexible Scheduling

Weekly Pay

Competitive Hourly Rate

24/7 Servicing Team

Ongoing Support

Fuel – YouFoodz/EveryPlate discounts

Flex – Fitness Passport access

Flourish – PsychHealth app

Job summary

HCA Youth is seeking a compassionate casual Residential Youth Worker to support children and young people in out-of-home care. The role focuses on safety, stability, and trauma-informed care for youths with diverse needs and behaviours.

You will work within a coordinated team, with rosters planned in advance and access to supervision and wellbeing resources. Responsibilities include assisting with daily living, transportation, and health needs, while upholding a trauma-informed, supportive

Qualifications

• Hold a certificate IV in Youth Work, Child, Youth and Family Intervention, Community Services, or equivalent.
• A minimum of 3 months experience in Residential Youth Services, or industry-relevant transferable skills.
• Demonstrated experience in supporting trauma-related challenging behaviours.
• Hold an Australian Drivers Licence (QLD Open Only).
• Possess a Working With Children Check (Blue Card).
• Can provide availability to work across AM/PM/Active night shifts.
• Has or is willing to obtain the following certifications: First Aid & CPR, LCS Personal History Screening, Hope and Healing 10 training.

Responsibilities

• Create safety, stability and predictability: Build a safe, trusting relationship with young people and foster a secure, nurturing environment for at-risk youth.
• Empower Daily Living: Assist with personal care, meals, and hygiene to promote independence.
• Facilitate Transportation: Ensure young people attend school, appointments, and community activities.
• Promote Growth: Promote emotional regulation and social connection through structured and unstructured activities.
• Manage Health Needs: Administer medications and maintain accurate reporting.
• Deliver Trauma-Informed Care: Support youth with complex behaviours using trauma-informed approaches and respond with empathy and consistency (TCI).
• Engage in Therapeutic Practices: Participate in Trauma Recovery framework and complete Therapeutic Crisis Intervention (TCI) within six months.
• Communication: Collaborate with multidisciplinary teams to develop individualized support plans.
• Wellbeing: Maintain personal wellbeing through supervision and self-care strategies.

Education

Certificate IV in Youth Work, Child, Youth and Family Intervention, Community Services, or equivalent

Job description

Location

Australia

Listed

November 2, 2026

Who Are We?

HCA Youth are one of Australia’s leading providers of community service workers. For over 30 years, we’ve connected exceptional talent with organisations in child protection, disability, aged care, and mental health.

HCA Youth are proudly partnering with Dynamic Community Care (DCC) to provide workforce solutions to a thriving youth organisation. DCC offers round-the-clock care to young people in different settings, such as residential, community access, outreach and supervised family contact, and if you have a caring heart, a sense of adventure, and a passion to change young lives, we’d love to have you join us.We offer expert staffing solutions and outstanding employee experiences. We’re dedicated to providing a supportive and rewarding work environment.

What We Bring to the Table:

• Flexible Scheduling:Control your work-life balance with our app.
• Weekly Pay:Manage your budget with regular weekly payments.
• Competitive Hourly Rate: $46.73 – $84.11, based on penalty rates
• 24/7 Servicing Team:Dedicated service coordinators available anytime.
• Ongoing Support:Access supervision and our Employee Assistance Program (EAP).
• Employee Benefits:Fuel, Flex & Flourish
• Fuel – Healthy eating made easier:Enjoy discounted meals and meal kits from YouFoodz and EveryPlate, delivered fresh to your door. Perfect for busy weeks and shift work.
• Flex – Move your way: We’ve partnered with Fitness Passport to give you low-cost access to gyms and pools across Australia.
• Flourish – Mental wellbeing, when you need it:Access the PsychHealth app for free, with 24/7 tools to support your emotional wellbeing.

Position Overview:
As a casual Residential Youth Worker with HCA Youth, you can make a real difference in the lives of children and young people who are living in out-of-home care.We are seeking a compassionate and resilient team of youth workers who are able to support children who express their needs through physical behaviours, including non-verbal communication and protective responses. These behaviours are often due to experiences of childhood trauma, neurodiversity and disrupted attachment.

Our rosters are done in advance, which grants you some stability working in a casual environment. We also have emergency and ad hoc shifts available each week.

Key Duties and Responsibilities:

• Create safety, stability and predictability:Build a safe, trusting relationship with young people and foster a secure, nurturing environment for at-risk youth.
• Empower Daily Living:Assist with personal care, meals, and hygiene to promote independence.
• Facilitate Transportation:Ensure young people attend school, appointments, and community activities.
• Promote Growth:Promote emotional regulation and social connection through structured and unstructured activities.
• Manage Health Needs:Administer medications and maintain accurate reporting.
• Deliver Trauma-Informed Care:Support youth with complex behaviours using trauma-informed approaches and respond to behaviours with empathy, consistency, using a TCI model approach.
• Engage in Therapeutic Practices:Participate in the Trauma Recovery framework and complete Therapeutic Crisis Intervention (TCI) within your first six months.
• Communication:Collaborate with multidisciplinary teams to develop individualised support plans
• Wellbeing:Maintain personal wellbeing and resilience through reflective practice, supervision and self-care strategies

What You Need:
Hold a certificate IV in Youth Work, Child, Youth and Family Intervention,Community Services, or equivalent
A minimum of 3 months experience in Residential Youth Services, or industry-relevant transferable skills
Demonstrated experience in supporting trauma-related challenging behaviours
Hold an Australian Drivers Licence (QLD Open Only)
Possess a Working With Children Check (Blue Card)
Can provide availability to work across AM/PM/Active night shifts
Has or is willing to obtain the following certifications:

• Current First Aid & CPR certificate
• LCS Personal History Screening
• Hope and Healing 10 training

Desirable:
Experience working with children or youth with complex behaviours
Understanding of trauma informed care
Skills in de-escalating emotional containment and relational repair
Understanding around behaviour as a form of communication and how to respond

HCA Youth is an employer of equal opportunity and encourages CALD, LGBTQIA+ and First Nations people to apply.

Sounds like the role for you?