Translator (Au)

Language Services Pty; Newcastle; Remote; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Remote Environment

Flexible Scheduling

Training Available

Ongoing Support

Professional Development

Customer-Focused Role

Job summary

Language Services Pty is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear communication, and accurate information handling.

You will respond to inquiries, gather needs, research options, coordinate details, verify information, and provide confirmations and updates throughout the booking process.

Qualifications

• Strong communication with customers
• Excellent organizational skills for handling reservations
• Attention to detail to ensure accurate bookings
• Customer-focused attitude to deliver quality service
• Comfortable researching information online to compare options
• Basic computer proficiency for booking platforms
• Ability to learn new booking systems quickly
• Strong time-management to handle multiple inquiries
• Reliable and self-motivated approach to work
• Experience in booking or customer service is helpful but not required

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication skills

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Learn booking systems

Time-management

Reliable and self-motivated

Experience in booking or customer‑serv

Tools

Google Drive

WordPress

Excel

Outlook

LinkedIn

Job description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

We encourage candidates from all backgrounds to apply.

• Must be able to call at least 30 people a day
• Need to have a sales streak, strong and confident, and not subservient
• Fixed weekends off and early finish on Fridays
• Great company culture
• Above industry rates
• A fabulous direct response/conversion copywriter (basically, you've got to LOVE writing and showing off how well you can do it!)
• An ambitious self-starter with loads of initiative
• High attention to detail
• Strong communication and people skills
• Previous experience on a marketing team or as a freelance copywriter
• Someone professional, well-mannered, and well-presented
• Good computer skills, especially with: Google Drive, WordPress, Excel, Outlook, LinkedIn, and the other social media platforms