Trainee - Administration

AusGroup Industrial Services; Mackay Regional; On-site; AUD 42,000 - 62,000; Full time

Benefits offered by this job

Full-time position

Certificate III in Business

Ongoing growth and career development

Supportive family-owned business

Quarterly social team events

Work/life balance

Employee Assistance Program (EAP)

Job summary

Ausgroup Industrial Services in Paget, Mackay is seeking a Trainee – Administration to join our family‑owned team. This full‑time role offers on‑the‑job mentoring and access to Certificate III in Business Administration training to progress along your career path.

You’ll develop admin, HR and social media/marketing capabilities while supporting day‑to‑day operations in a collaborative, growth‑oriented workplace that values work‑life balance.

Qualifications

• Strong communication and interpersonal skills.
• Passion for administration, organisation, social media or business development.
• Proficiency in Microsoft Office (SharePoint, Excel, Word).
• Ability to work well within a team and independently.
• Strong attention to detail.
• Self-motivation, enthusiasm and willingness to learn.
• Current driver’s licence.

Responsibilities

• General administrative support across multiple departments.
• Data entry and updating company systems.
• Answering, directing and managing incoming calls.
• Assisting with document control and filing.
• Supporting HR and Training teams with onboarding, compliance checks and record keeping.
• Assisting with calendar management, bookings and scheduling.
• Assisting with content creation and simple social media posts.

Skills

Communication skills

Microsoft Office

Organization

Teamwork

Attention to detail

Learning agility

Self-motivation

Driver’s license

Education

Certificate III in Business Administration (pursuing)

Tools

SharePoint

Excel

Word

Job description

Location: Paget, Mackay
Type: Full-Time
Start Your Career With a Supportive, Growing Local Business

Ausgroup Industrial Services is a family-owned business providing a highly skilled workforce across multiple industrial trades, including Scaffolders, Riggers, Industrial Painters, Abrasive Blasters, Boilermakers, Welders, Trade Assistants, Industrial Cleaners and Supervisors.

As we continue to grow, we are seeking a motivated Trainee – Administration to join our team. This is the perfect opportunity for someone passionate about business administration, social media, communication and supporting day‑to‑day business operations.

You will receive on‑the‑job mentoring from our experienced team, as well as access to external TAFE/online training to complete a Certificate III in Business Administration (or progress further depending on your chosen pathway).

If you’re looking to kickstart a long‑term career in administration, HR, training or marketing support—this role offers genuine development and future opportunities.

Why Join Us?

As a family-owned and operated business, we prioritise work/life balance and a positive team culture. You’ll be part of a friendly, collaborative environment where your ideas are valued, and your growth is supported.

• Build a strong foundation in Administration
• Develop HR, Training and Social Media/Marketing skills
• Work in a fast‑paced, supportive team
• Build a long‑term career with a company that invests in its people
• Enjoy quarterly team events and ongoing social activities
• Work with an employer of choice in the region

Local applicants are strongly encouraged to apply.

About the Role

Location: Paget, Mackay
Type: Full-Time
Start Your Career With a Supportive, Growing Local Business

Ausgroup Industrial Services is a family-owned business providing a highly skilled workforce across multiple industrial trades, including Scaffolders, Riggers, Industrial Painters, Abrasive Blasters, Boilermakers, Welders, Trade Assistants, Industrial Cleaners and Supervisors.

As we continue to grow, we are seeking a motivated Trainee – Administration to join our team. This is the perfect opportunity for someone passionate about business administration, social media, communication and supporting day‑to‑day business operations.

You will receive on‑the‑job mentoring from our experienced team, as well as access to external TAFE/online training to complete a Certificate III in Business Administration (or progress further depending on your chosen pathway).

If you’re looking to kickstart a long‑term career in administration, HR, training or marketing support—this role offers genuine development and future opportunities.

Why Join Us?

As a family-owned and operated business, we prioritise work/life balance and a positive team culture. You’ll be part of a friendly, collaborative environment where your ideas are valued, and your growth is supported.

• Build a strong foundation in Administration
• Develop HR, Training and Social Media/Marketing skills
• Work in a fast‑paced, supportive team
• Build a long‑term career with a company that invests in its people
• Enjoy quarterly team events and ongoing social activities
• Work with an employer of choice in the region

Local applicants are strongly encouraged to apply.

Administration Duties

• General administrative support across multiple departments
• Data entry and updating company systems
• Answering, directing and managing incoming calls
• Assisting with document control and filing
• Supporting HR and Training teams with onboarding, compliance checks and record keeping
• Assisting with calendar management, bookings and scheduling

Social Media & Marketing Support (for applicants with interest in this area)

• Assisting with content creation
• Drafting simple social media posts
• Helping coordinate marketing materials (Training will be provided.)

About You

To be considered, you will demonstrate:

• Strong communication and interpersonal skills
• A passion for administration, organisation, social media or business development
• Proficiency in Microsoft Office (SharePoint, Excel, Word)
• Ability to work well within a team and independently
• Strong attention to detail
• Self‑motivation, enthusiasm and willingness to learn
• Current driver’s licence

No previous administration experience required—just the right attitude and willingness to learn.

Employee Benefits

• Full-time position with stable hours
• Competitive remuneration package
• Opportunity to complete Certificate III in Business
• Ongoing growth and career development
• Supportive family-owned business
• Collaborative and positive team culture
• Employee Assistance Program (EAP) for you and your family
• Quarterly social team events
• Work/life balance
• Career pathways in Administration, HR, Training or Marketing

Ausgroup Industrial Services is an equal opportunity employer and encourages women and people of Aboriginal and Torres Strait Islander descent to apply.