Trade Solutions Specialist

Waurn Ponds Warehouse; Geelong; On-site; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Team discount at Bunnings and Wesfarm

OnePass membership

100+ exclusive benefits

Paid parental leave

Festive gifts and discounted cafe

Job summary

Bunnings is seeking a Trade Specialist in Geelong to deliver outstanding customer service to our trade customers. You will manage high-volume inventory, build relationships with builders, carpenters and trades, and contribute to store growth.

The role offers an adult pay rate of 30.74 AUD per hour for 18+ with pathways into other areas. Join a team that values inclusion, safety and community impact while growing your career in retail.

Qualifications

• Previous experience in a customer service and administrative based role is desirable.
• Good computer literacy and the ability to learn new systems including emails, quoting and CRMs.
• To be detail oriented with a professional approach.
• Confidence to reach out to, connect with, and communicate with customers.
• Genuine interest in trade products and an eagerness to learn more about products and services.
• To act with integrity, be safe and do your best.

Responsibilities

• Provide our customers with the best experience, with a focus on trade products.
• Be responsible for our customer management and quoting systems.
• Generate future sales leads and maintain relationships within your local area and local organisations.
• Work as part of a supportive and inclusive team that makes a difference in the community and has fun along the way.

Skills

Customer service

Communication

Attention to detail

Computer literacy

CRM systems

Tools

CRM systems

Quoting software

Job description

Bunnings is seeking a Trade Specialist in Geelong to deliver outstanding customer service to our trade customers. You will manage high-volume inventory, build relationships with builders, carpenters and trades, and contribute to store growth.

The role offers an adult pay rate of 30.74 AUD per hour for 18+ with pathways into other areas. Join a team that values inclusion, safety and community impact while growing your career in retail.